Setpoint Integrated Solutions, Inc. · 13 hours ago
Inside Sales Representative III - IDP
Baton Rouge, LA
Full-time
Onsite
Mid, Senior Level
4+ years expSetpoint Integrated Solutions, Inc. is seeking an Inside Sales Representative III to serve as a senior liaison between customers and the company. This role involves translating complex customer needs into proposals, providing solutions across multiple product lines, and collaborating with various teams to enhance customer satisfaction.
Information TechnologyManufacturingSoftware
Responsibilities
Develop and maintain an expert knowledge of the company’s services, product lines, sales territories, product applications, and pricing structures
Understand and apply OEM relationships to the Customer Solutions Process
Review, process, and submit customer orders
Quoting products and assemblies
Quoting multiple product lines within the vertical
Verifying pricing
Sourcing materials
Collaborate with Account Managers, Operations, and Production Coordinators to address highly complex customer service issues
Build and maintain customer trust in the company as a quality, value-added solutions provider
Assist Inside Sales Representatives and Managers within the vertical and other vertical teams with similar duties and responsibilities
Mentor and train junior and intermediate sales representatives within the team
Lead special projects and initiatives to improve sales processes and customer satisfaction
Navigate complex capital projects
Qualification
Required
At least 4-6 years of experience in a customer-facing role within the relevant industry
Proficiency in quality standardization procedures and computer systems
Completion of advanced computer-based technical training
Completion of applicable product type instructor-led technical training
Successful completion of advanced customer experience training
Successful completion of shop orientation hours for assigned product vertical
Successful completion of the level III assessments for the assigned product vertical
Strong written and verbal communication skills
Advanced knowledge of valves and related products
Advanced understanding of the chemical, refining, and power markets
Advanced knowledge of Microsoft Office software
Basic mechanical aptitude
Ability to perform job functions with minimal supervision
Clear background check and drug/alcohol screening
Lifting up to 25 pounds
Bending, stooping, ability to stand for extended periods of time
Must be able to travel and have a clear driving record in accordance to company driving guidelines
Preferred
Bachelor's degree in business or engineering preferred, or equivalent technical school certification
Company
Setpoint Integrated Solutions, Inc.
Setpoint Integrated Solutions is an industrial automation company that provides process solutions and products.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Marie Magee
ACCOUNTS PAYABLE CLERK
Romona Kahey
SERVICE COORDINATOR ASSISTANT & ADMIN SUPPORT
Recent News
St. Charles Herald Guide
2023-03-14
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