Philips · 18 hours ago
Director, Enterprise Strategic Account Management Programs
United States
Full-time
Remote
Director/Executive
$145K/yr - $290K/yr
10+ years expPhilips is a health technology company dedicated to ensuring quality healthcare access for all. They are seeking a Director of Enterprise Strategic Account Management Programs who will design and implement enterprise-wide account management frameworks, ensuring effective execution and growth across strategic customer segments.
B2BConsumer ElectronicsElectronicsLightingWellness
No H1B
U.S. Citizen Only
Responsibilities
Define and own the ESAM strategy, governance, and operating model — establish an ESAM Program Office/COE with ESPP and Enterprise Strategy to standardize practices, align to corporate priorities, and drive account segmentation, tiering, and prioritization for strategic focus
Design and lead the Customer Engagement Process (CEP) from discovery through impact measurement, sponsoring pilots and Early Experience Teams to test and scale innovative approaches
Build and deploy enabling assets — account planning tools, solution repositories, insights platforms, rebate/incentive program management (with Finance/Legal), and ABM/solution menus with Marketing to improve seller effectiveness
Align and orchestrate cross-functional teams (Sales, Marketing, Finance, Service) and advise ESS leadership, championing change management, communications, and communities of practice to embed ESAM disciplines
Define ESAM role competencies and learning journeys with Enterprise Education & Enablement, continuously improve via feedback and best practices, and track value with balanced scorecards/dashboards and transparent program reporting
Qualification
Required
10+ years in commercial strategy, enterprise sales, or program management within healthcare, pharma, or medtech
Bachelor's degree required
Proven track record designing and scaling enterprise-wide account management and customer engagement programs, with strong business acumen and deep familiarity with healthcare ecosystems (IDNs, payers, health systems, GPOs, government) to drive strategic outcomes
Expertise in operating model design, program governance, and cross-functional leadership, combined with practical experience in CRM, analytics, and account-planning technologies to accelerate digital adoption and measurable value
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position
Benefits
Generous PTO
401k (up to 7% match)
HSA (with company contribution)
Stock purchase plan
Education reimbursement
Company
Philips
Philips is a technology company that operates in various fields, including healthcare, consumer electronics, lighting, and home appliances.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$4.23BKey Investors
EXOR N.V.Bill & Melinda Gates FoundationInnovative Health Initiative
2025-03-19Post Ipo Equity
2024-05-23Post Ipo Debt· $756.82M
2023-11-07Grant· $44.6M
Leadership Team
Neil Mesher
CEO and SVP, UK and Ireland
Recent News
2026-01-22
2026-01-22
Company data provided by crunchbase