NHS Global Events · 1 day ago
Account Manager, Meeting Operations
Chicago, IL
Full-time
Hybrid
Mid, Senior Level
5+ years expNHS Global Events is a meeting management, consulting and hotel sourcing firm seeking an experienced Account Manager, Meeting Operations to support their growing Meeting and Events Services team. The primary responsibility of this position is to provide flawless logistical meeting management planning and execution for clients, ensuring a successful meeting, event, or conference experience.
ConsultingEventsManagement ConsultingProject Management
Hiring Manager
Lindsay Miller
Responsibilities
Manage all meeting logistic aspects including, and not limited to, budgeting, air and ground travel, hotel accommodations, food and beverage, audio visual, temporary staff, décor & entertainment, activities, special events, off-site events, trade shows/ exhibitions, etc
Utilize and maintain all existing meeting planning templates, including meeting specs, budget, production schedules, rooming list, manifests, payment log, etc
Work with and delegate to other meeting planning team members to accomplish all meeting initiatives
Serve as main point of contact with client with determination to exceed customer service expectations in all aspects of meeting planning
Hotel and venue site selection and contracting
Sourcing and contracting with outside vendors based on program needs
Manage all contracted vendors through meeting completion
Create, modify, and manage online registration websites and mobile applications, as needed
Develop printed materials, digital materials, manage social media, etc. for any meeting marketing required
Occasional virtual meeting management including platform recommendation and creation, oversight, and execution
Travel on-site to execute meeting and oversee all aspects of meeting logistics
Follow internal policies and procedures for timely execution and submission of deliverables, such as monthly expense reports, time tracking of program work, and post-conference reviews
Actively pursue opportunities to build and maintain strong relationships with suppliers to increase in-depth understanding of global/local event locations and industry trends through active participation in approved industry events
Post-meeting management including meeting report and billing reconciliation of all invoices and meeting expenses
Qualification
Required
5 or more years' experience in meeting planning and execution for corporate, association and/or incentive events required
Strong knowledge of the Meeting and Tradeshow industry as well as current trends in the industry
Proficiency in project management and multi-tasking with minimal supervision
Ability to manage virtual event platforms including Zoom, Teams, etc
Availability to travel 30% of the year with trips averaging 4-6 days, including approximately 5-7 weekends per year
Proficiency in Microsoft Office, including Word and Excel
Demonstrated excellence with verbal and written communication skills
Strong business acumen and financial negotiating skill
Sharp attention to detail with strong organizational skills
Bachelor's Degree or equivalent required
Benefits
Hybrid Work Schedule
Flexible Working Hours
Summer Friday Early Close at 12pm (Memorial Day - Labor Day)
Employee Sabbatical (1-week earned after 5-years’ service & 1-month earned after 10-years’ service)
Monthly Cell Phone Allowance
Monthly Health & Wellness Gym Membership Allowance
Financial Support for Professional Development
Financial Support for Industry Event Attendance
Travel Opportunities to Attend Supplier Familiarization “FAM” & Industry Educational Trips
Company Profit Sharing
Company
NHS Global Events
NHS Global Events designs and organizes meetings, trade shows and events as well as offers project management and consulting services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Bill Lynch
Executive CEO
Patrick Nicholson
Temporary / founder CEO
Company data provided by crunchbase