Data & Analytics Support Analyst jobs in United States
cer-icon
Apply on Employer Site
company-logo

Johnson Brothers · 15 hours ago

Data & Analytics Support Analyst

Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. The Data & Analytics Support Analyst is responsible for supporting a mission-critical Power BI reporting application, troubleshooting issues, managing enhancements, and analyzing usage trends to optimize performance while acting as a liaison between business stakeholders and development teams.

Food and BeverageWine And Spirits

Responsibilities

Primary ownership: act as the center‑point contact; ramp quickly to SME for Quota Management project within Enterprise Information Management Data & Analytics team
Front‑end (Power BI): build/redesign reports and models; optimize DAX, visuals, and load times
Back‑end (Data/SQL): validate/troubleshoot with SQL; drive upstream fixes with ETL/data engineering
Internal client engagement: clear, structured communication with Sales/Sales Ops and internal teams; set expectations and provide status
Proactive analytics: analyze usage/business trends; recommend KPI refinements, visualizations, simplifications, provide actional business insights
Data integrity & governance: enforce RLS/OLS, security groups, active directories, apply classifications to content to protect/govern it, maintain workspace standards; develop and own data dictionaries
Process & enablement: document and maintain step-by-step SOPs, knowledge-base articles, FAQs, troubleshooting guides; reduce repeat incidents
Secondary work: support additional projects when bandwidth permits; prioritize Quota Management

Qualification

Power BISQLETLMicrosoft FabricData GovernanceTimelinessTroubleshootingClear CommunicationCollaborationDetail Oriented

Required

Strong Power BI (report development, DAX, modeling, performance tuning)
Solid SQL for validation and troubleshooting; familiarity with ETL/integration and governance
Experience with RLS/OLS, sensitivity labels, and workspace management
Exposure to Microsoft Fabric back‑end (Data Pipelines, Lakehouse/Warehouse, OneLake) and Azure Data Factory/Synapse; able to validate source‑to‑model flows, troubleshoot refresh/pipeline failures, and drive upstream fixes with engineering
Clear, concise communication with internal stakeholders (Sales/Sales Ops, data/engineering): status, risks, decisions; translates business needs into actionable technical changes; writes lean docs/KB
Timeliness & transparency: meets SLAs, provides early escalation on blockers, and publishes post‑incident reviews/release notes
Collaboration & expectation‑setting: partners with business and internal teams; facilitates backlog grooming/prioritization sets clear completion criteria
Structured troubleshooting & root‑cause analysis: hypothesis‑driven, evidence‑based; validates fixes and closes the loop with users
Ownership mindset: prioritizes the primary Quota Management project; protects focus while coordinating handoffs for secondary items. Continuously seeks opportunities to enhance visualizations, refine metrics, streamline processes, and drive better business outcomes
Detail oriented with a commitment to data accuracy and quality
4–7 years delivering production BI for internal stakeholders; primary owner/SME of a single program (ideally sales BI)
Power BI: built/refactored reports and semantic models; tuned DAX and model design to improve speed and reliability
SQL: investigated data quality issues; reconciled to sources; pushed upstream fixes with engineering/contractors
Partnered on ETL/governance across Fabric/ADF/Synapse; diagnosed refresh/pipeline failures and resolved root causes
Internal client engagement: clear, timely, transparent status; translated business questions into metrics and report changes
Implemented RLS/OLS, sensitivity labels, and workspace hygiene; maintained data dictionary/SOP/KB to cut repeat tickets
Managed incident/enhancement backlog in Azure DevOps; met SLAs; documented post‑incident reviews and release notes

Preferred

Hands‑on with Microsoft Fabric (OneLake, Lakehouse/Warehouse, Data Pipelines) and CI/CD in Azure DevOps
Power BI certification (e.g., PL‑300) or equivalent demonstrable expertise
Background in distribution, manufacturing, retail
Experience with sales teams and associate KPIs and metrics

Benefits

Comprehensive health benefits and programs, which include medical, dental, vision, life insurance, health savings and flexible spending accounts
401(k) with an employer match
Short term disability coverage
Company-paid long term disability insurance
Generous paid time off (PTO) plans
Paid parental leave

Company

Johnson Brothers

company-logo
Johnson Brothers is a single-family owned wine, beer, and spirits distributor, led by Michael and Todd Johnson.

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Mark Hubler
President and CEO, Johnson Brothers
linkedin
leader-logo
Michael Johnson
Chairman
linkedin
Company data provided by crunchbase