State Street · 2 hours ago
Audit Support Analyst-1
Burlington, MA
Full-time
Onsite
Entry, Mid Level
$70K/yr - $115K/yr
2+ years expState Street is one of the largest custodian banks and asset managers in the world, focused on providing investment servicing and data analytics. The Audit Support Analyst supports the audit process by providing analysis, preparing documentation, and ensuring timely completion of audit-related tasks while also delivering customer service to SaaS Operations clients.
BankingFinanceFinancial Services
Responsibilities
Assist in preparing audit schedules, reports and documentation for internal and external audits
Work with Manager to review and update controls as needed
Perform frontline technical support as part of a global team to deliver exemplary customer service to CRD’s SaaS Operations clients
Coordinate with clients, internal Charles River colleagues, and CRD vendors to investigate, troubleshoot, and resolve client-reported problems or issues detected by CRD’s automation tools
Escalate and track issues which exceed the scope of the frontline support capability
Ensure all internal SaaS Operations tracking systems and documentation are accurate and current
Provide periodic off-hours support
Perform other duties as assigned
Qualification
Required
A BA/BS degree in a technical or analytical discipline such as computer science, information technology, engineering, science, economics, mathematics, or statistics required
A minimum of 2-5 years of progressively responsible, relevant experience, preferably in customer facing roles
Proven customer focused mindset and excellent customer service skills
Excellent interpersonal, verbal, and written communication skills
Aptitude for technical troubleshooting
Ability to succeed in a mission critical, technical, customer service and support environment
Ability to work effectively with internal departments and external vendors to resolve client issues
Ability to manage multiple, simultaneous priorities
Proven organizational skills with attention to detail
Ability to achieve results without close supervision
Self-motivated with the ability to operate independently and also has the strong desire to work as a member of a team
Demonstrated practical, hands-on, 'can-do' approach, and the ability to work efficiently and creatively
Strong analytical and problem-solving skills
Flexibility with schedule and ability to work beyond regular business hours with periodic off hours support required
Preferred
General familiarity with Windows administration, networking, and databases preferred
Exposure to electronic trading systems, FIX protocol, financial software applications, or other enterprise business software desirable, but not required
Salesforce Administrator Or Related Experience Desirable, But Not Required
Benefits
Retirement savings plan (401K) with company match
Insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
Paid-time off including vacation, sick leave, short term disability, and family care responsibilities
Access to our Employee Assistance Program
Incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
Eligibility for certain tax advantaged savings plans
Paid volunteer days
Matching gift program
Access to employee networks
Company
State Street
State Street offers a range of financial services, including investment management, research and trading, as well as asset management.
10001+ employees
H1B Sponsorship
State Street has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Public CompanyTotal Funding
$12.05B2025-10-23Post Ipo Debt· $1B
2025-04-24Post Ipo Debt· $2B
2025-02-06Post Ipo Equity· $750M
Leadership Team
Ronald O'Hanley
Chairman and Chief Executive Officer
R
Renee LaRoche-Morris
Senior Vice President, Chief of Staff to the COO; Head of CAO Services
Recent News
legacy.thefly.com
2026-01-22
Company data provided by crunchbase