Women of the Vine & Spirits · 14 hours ago
RTD Quality Manager- North America
Suntory Global Spirits is a leading premium spirits company, and they are seeking an RTD Quality Manager for North America. This role is responsible for managing all Quality Assurance activities related to Co-Manufacturers and Partner sites, ensuring compliance with food safety and quality standards.
Food & Beverages
Responsibilities
Management of all Quality Assurance activities related to SGS Co-Manufacturers and Partner sites, primarily in North America
Primary contact within SGS for Co-Manufacturing Quality in North America
Manage confidential information related to global M&A and R&D projects
Supports, monitors, and assesses systems to maintain SGS food safety and quality standards within Co-Manufacturing plants. Acts as a Quality lead, working cross-functionally to drive performance of the quality system
Supports Co-Manufacturer quality system through site qualification, audits, documentation review, and KPI management
Primary contact for product quality holds and raw material / finished case rework at Co-Manufacturers
Supports commissioning, qualification and validation of new manufacturing equipment, inspection systems, products, ingredients, and packaging materials across sites
Coordinates quality/food safety control plan activities through startup and verification stages as needed
Works directly with site-level teams across all functions in the application of quality assurance / control programs and problem-solving methodologies, ensuring standardization of procedures and full compliance with global standards
Investigates customer complaints as needed with Co-Manufacturer(s)
Manages consumer and distributor complaints assigned to Global Quality within Salesforce system
Develops Key Performance Indicators for quality across Co-Manufacturing sites
Reports performance of Co-Man quality monthly to quality leadership and NASC teams
Works collaboratively with key stakeholders in the business to address all quality concerns within sites or in the field
Qualification
Required
Bachelor's degree in engineering, Chemistry, Biology or related field or equivalent industry experience
Five years' experience in food/beverage manufacturing quality setting
Demonstrated ability to implement and maintain ISO 9001 quality management systems and ISO 22000 food safety management systems including HACCP
Demonstrated understanding and application of technical skills including understanding of a broad set quality engineering skill
Automated Inspection systems
Analytical laboratory equipment
Statistical process control
Formal risk assessment
Process capability
Demonstrated root cause analysis and problem-solving skills
Demonstrated project management skills
Demonstrated ability to work in a team environment
Demonstrated internal auditing skills
Must be able to travel. This includes BSI Suppliers in North America, Europe and Asia (primarily NA) and BSI Co-mans in North America, Europe and Asia (primarily NA)
Must have strong communication and organizational skills
Preferred
Certified ISO auditor is desired
ASQ Certified Quality Engineer is a plus
Benefits
While relocation, immigration, and/or tax compliance support are not guaranteed, we may offer assistance to successful candidates depending on factors such as role requirements in accordance with company guidelines.
Company
Women of the Vine & Spirits
Women of the Vine & Spirits is the leading membership organization, worldwide, dedicated to boldly pushing the wine, beer and spirits industry toward a more diverse, equitable and inclusive era that empowers all to succeed.