Patterson Companies, Inc. · 20 hours ago
TechEdge Service Coordinator
St. Louis, MO
Full-time
Onsite
Entry, Mid Level
$21.30/hr - $27.71/hr
2+ years expPatterson Companies, Inc. is a partner that cares about your success, providing a motivating environment for professional growth. As a TechEdge Service Coordinator, you will be responsible for dispatching and scheduling service requests while managing resources efficiently and effectively for all scheduled service.
Health CareMedical DeviceVeterinary
Responsibilities
Triages calls and inquiries from customers
Assigns and schedules service requests from clients or company personnel
Manages resources efficiently and effectively for all scheduled service
Monitors service orders assigned to technicians
Responsible for the life cycle of service order (creates, edits, completes and invoice service orders)
Reconciles various CRM reports on a monthly basis
Works closely with the Branch Procurement Specialist(s) with resource and project planning
Demonstrates a commitment to Patterson values & professionalism through appropriate conduct at all times
Performs other service coordinator duties as assigned
Qualification
Required
Associates degree or higher preferred or 2-5 years equivalent industry experience
Expresses strong customer service orientation or related dispatching experience through excellent written and verbal/phone communication skills
Has strong organizational and multi-tasking skills, demonstrates sound judgment and excellent decision-making abilities, and shows a great attention to detail
Ability to positively contribute to the Branch team environment by taking initiative to learn and improve upon skillsets
Possesses strong planning and organizational skills, both written and verbal
Uses technology with efficiency, including Microsoft 365 and SAP CRM platforms
Preferred
1-3 years dispatching and customer service experience, with previous experience in the Dental industry preferred
Previous working experience with project or resource coordination
Bookkeeping/accounting experience preferred
Benefits
Full Medical, Dental, and Vision benefits and an integrated Wellness Program
401(k) Match Retirement Savings Plan
Paid Time Off (PTO)
Holiday Pay & Floating Holidays
Volunteer Time Off (VTO)
Educational Assistance Program
Full Paid Parental and Adoption Leave
LifeWorks (Employee Assistance Program)
Patterson Perks Program
Company
Patterson Companies, Inc.
Patterson strengthens the oral and animal health markets in North America and the United Kingdom.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-12-11Acquired
1992-11-06IPO
Leadership Team
Mark S. Walchirk
President and CEO
Tony Pellerin
Vice President, Strategy / Corporate Development / M&A
Recent News
GlobeNewswire
2026-01-16
Morningstar.com
2026-01-07
Company data provided by crunchbase