MCPC · 17 hours ago
Senior Lifecycle Management Solutions Architect
Cleveland, OH
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expMCPC is a company that provides managed device lifecycle services, and they are seeking a Senior Lifecycle Management Solutions Architect to serve as a trusted advisor to enterprise clients. This role involves designing, optimizing, and implementing comprehensive IT lifecycle management solutions, engaging directly with clients to capture their requirements and challenges.
Information ServicesInformation Technology
Responsibilities
Lead discovery sessions with enterprise clients to capture business, technical, and operational requirements
Analyze client challenges and design comprehensive IT lifecycle management solutions, spanning procurement, staging, integration, logistics, triage/repair, ITAD, and digital workplace services
Develop and deliver client-facing presentations, proposals, and demonstrations that clearly articulate MCPC’s value
Function as a subject matter expert (SME) on managed device lifecycle services, including Microsoft, Apple, and Google ecosystems
Develop detailed Statements of Work (SOWs), pricing models, and solution documentation using standardized MCPC tools (CPQ, pricing templates, workflow design tools)
Engineer workflows and process maps that define how solutions will be executed operationally
Ensure all solutions meet profitability, scalability, and compliance standards
Collaborate with Sales, Client Success, and Operations to develop RFP responses and proposals
Write solution narratives, design diagrams, and supporting documentation for client bids
Ensure proposals highlight MCPC’s differentiators, service levels, and sustainability commitments
Partner with operations leaders to validate solution feasibility and align delivery resources
Collaborate with distribution and OEM partners to build solutions that leverage MCPC’s vendor ecosystem
Support Client Success teams in strategic account planning by providing subject matter expertise and innovation roadmaps
Stay current with industry trends in IT lifecycle services, supply chain optimization, and ITAD sustainability practices
Contribute to MCPC’s knowledge base through whitepapers, blogs, or client case studies
Introduce innovative ideas that improve operational workflows, reduce client costs, and enhance the employee experience
Qualification
Required
Bachelor's degree in Information Technology, Business, Supply Chain, or related field
8+ years of consulting, solution architecture, or lifecycle management experience, preferably in enterprise environments
Strong understanding of device provisioning, mobile device management, IT asset management, and logistics processes
Demonstrated ability to design solutions, develop pricing models, and produce client deliverables (SOWs, proposals, RFP responses)
Strong communication and presentation skills, with the ability to engage executives and technical teams alike
Familiarity with ERP and ITSM platforms (e.g., ServiceNow, or similar)
Preferred
Lean Six Sigma, ITIL, or PMP certification
Experience with IT Asset Disposition (ITAD), sustainability reporting, and buy-back programs
Experience working with OEMs and distribution partners
Prior experience responding to large enterprise RFPs or leading consulting engagements
Company
MCPC
MCPc is a global data protection company.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Tom Reddy
Executive Vice President of Strategic Partner Alliances
Dale Phillips
Chief Information Officer
Recent News
Crain's Cleveland Business
2024-04-11
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