Client Manager, Commercial Lines jobs in United States
cer-icon
Apply on Employer Site
company-logo

HUB International · 22 hours ago

Client Manager, Commercial Lines

HUB International is a leading full-service global insurance broker and financial services firm. They are seeking a construction-focused Client Manager to manage commercial lines property & casualty accounts for larger commercial and industrial construction clients, ensuring profitability and high retention through proactive communication and excellent customer service.

Financial ServicesInsuranceInsurTechRisk Management

Responsibilities

Develop and maintain relationships with assigned clients, serving as primary contact for all insurance questions and policy changes
Attend and participate in carrier and client meetings
Take primary responsibility for policy expiration management and client renewal processes
Owns the renewal marketing process and develops marketing strategy for assigned renewal business
Performs periodic coverage and risk reviews to ensure the adequacy of every clients’ insurance program, as well as contract reviews as requested by clients
Review bid specifications and complete contract reviews for construction clients
Support Advisors through marketing new prospective clients, communicating with carrier underwriters on the risk profile, determining where the best fit for the prospective client is and providing proposals
Complete policy application details for newly bound policies into Epic
Handle communications and correspondences from HUB associates, clients and carriers and work diligently to answer questions or resolve issues
Agency billing including new business, renewal, and endorsement invoicing
Assist with claim reporting and follow up as needed
Support and adhere to agency goals and objectives
Perform all other duties as assigned by Commercial Lines Manager

Qualification

Commercial insurance knowledgeClient account managementState insurance licensureMicrosoft Office proficiencyApplied Epic knowledgeCustomer serviceTeamworkCommunication skills

Required

Four years progressively responsible experience in an independent commercial lines insurance agency required OR similar years of related work experience dealing directly with commercial insurance coverages
Prior experience managing client accounts in the commercial construction space is highly desired
Possess state insurance licensure as required by the Ohio State Department of Insurance to provide risk management consulting or risk transfer solutions as necessary in the state of Ohio OR be willing/able to obtain required licensure within the first 90 days of employment
Knowledge of commercial insurance and products
Strong understanding and comfort using Microsoft Office tools (Word, Excel, Outlook, PowerPoint)
Required Experience: 5-7 years of relevant experience
Required Education: Bachelor's degree (4-year degree)

Preferred

Professional designations such as CISR, MLIS, CRIS, CIC, ARM, CRM, and CPCU are preferred
College degree preferred
Existing knowledge of Applied Epic is preferred

Benefits

Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Paid Parental Leave
Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off

Company

HUB International

company-logo
HUB International is an insurance brokerage company that offers employee benefits, business, and personal insurance products and services.

Funding

Current Stage
Public Company
Total Funding
$8.5B
Key Investors
Leonard Green & PartnersAltas Partners
2025-05-12Private Equity· $1.6B
2023-09-15Private Equity
2023-06-22Debt Financing· $6.9B

Leadership Team

leader-logo
Marc Cohen
Chairman of the Board and CEO
linkedin
leader-logo
Joseph C. Hyde
Chief Financial Officer
linkedin
Company data provided by crunchbase