Radon Medical Imaging · 16 hours ago
Field Services Engineer
Radon Medical Imaging is a company specializing in diagnostic medical imaging equipment, and they are seeking a Field Services Engineer to install, repair, and maintain their systems. The role involves managing service excellence and satisfaction through timely responses to customer repair requests and preventative maintenance tasks.
Responsibilities
Perform remedial service and preventative maintenance on diagnostic imaging equipment in accordance with customer and manufacturer requirements
Respond to customer repair requests in a timely manner and maintain communication with the customer throughout
Timely complete all work order related items/documentation and record service activity in service software
Maintain/use test equipment is in accordance with company procedures
Utilize escalation policy pursuant to procedure
Maintain positive relationships with customers
Carry out assigned responsibilities within the Quality Management System
Qualification
Required
High School Diploma
Ability to analyze, trouble shoot and resolve problems
Read, write, and fluently speak and understand English
Dependable transportation and valid driver's license
Must be able to pass pre-employment drug testing and any required testing for vendor credentialing
Must be able to lift moderate weight in the performance of duties and stand for extended period
Strong customer service skills
Flexibility to work outside regular business hours when needed
Preferred
technical degree
Company
Radon Medical Imaging
Radon Medical Imaging is a provider of x-ray equipment, hybrid systems, mammography and other medical displays.
Funding
Current Stage
Growth StageRecent News
2024-11-19
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