Elderwood · 5 hours ago
Receptionist
Lake Placid, NY
Full-time
Onsite
New Grad, Entry Level
$16.44/hr - $18.44/hrElderwood is a company located in Lake Placid, NY, seeking a friendly and organized Receptionist to support their residents and staff. The role involves providing administrative support, greeting visitors, and ensuring a warm and professional environment for clients and guests.
Health Care
Responsibilities
Answers phones and greets visitors in a friendly and professional manner; ensures needs are addressed or referred to appropriate staff
Sorts, forwards, and distributes mail, including mail for discharged residents
Performs typing, copying, and general clerical duties
Manages conference room reservations and maintains records for guest tickets and special events
Distributes employee paychecks
Utilizes electronic timekeeping systems accurately
Receives and records monies from dietary staff for staff dining room sales
Transports residents as directed by supervisors, management staff, or the Administrator
Delivers newspapers to residents
Treats all residents with respect and kindness while observing resident rights at all times
Exhibits the highest level of customer service toward residents, staff, and visitors
Maintains confidentiality and privacy of resident information at all times
Arrives to work on time, works scheduled shifts consistently, and maintains reliable transportation
Adheres to facility dress code and wears name badge at all times
Follows all safety rules and practices to ensure the safety of residents, staff, and visitors
Demonstrates knowledge of facility policies and procedures and the ability to reference them as needed
Performs all duties in accordance with service excellence standards and organizational goals
Attends facility meetings, staff meetings, and required or preferred in-service trainings
Demonstrates flexibility and adaptability in response to changing priorities and operational needs
Contributes ideas to improve resident care quality, productivity, and job satisfaction
Performs other duties as assigned by management staff or the Administrator
Qualification
Required
Minimum of 16 years of age required
Office experience and good typing skills required
Experience with answering multi-line phone lines
This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level
Preferred
HS diploma or equivalent preferred
Proficiency in Microsoft Office programs preferred
Knowledge of office machines and equipment preferred
Benefits
Gas Allowance Stipend
Tuition Assistance Program for clinical career tracks
Shift differentials
Comprehensive benefits package
Employee referral program
Company
Elderwood
Elderwood senior care
Founded in 1978
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Phil Quillard
Chief Operating Officer
Recent News
Buffalo Business First
2025-03-01
Company data provided by crunchbase