Microsoft · 6 hours ago
Supply Chain Program Manager
United States, Washington, Redmond
Full-time
Hybrid
Mid Level
3+ years expMicrosoft is expanding its Cloud business, and the Cloud Supply Chain organization is seeking a Supply Chain Program Manager. This role involves acting as a single point of contact for datacenter stakeholders and ensuring the effective management of spares and warranty support processes to meet global capacity requirements.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Act as the single point of contact for datacenter stakeholders, enabling a timely response to any topic related to spares / warranty support, return merchandise authorization (RMA) replacements, resolution to support tickets, etc.) to include stakeholder engagements and escalation management
Ensure clarity of goals and objectives, inspiring others to deliver the roadmap of improvement opportunities while simultaneously executing and transforming the business
Build collaborative relationships with datacenter and campus contacts through regional partners, acting as the voice of the customer into the Spares and Warranty Supply Chain organization. Leveraging an understanding of internal customer roadmaps, feedback, business reviews, and analytics to drive clarity on key datacenter pain points and actions needed to ensure world-class spares availability and service
As a key role in the Spares Supply Chain organization and face to datacenters, ensure that new processes and systems impacting datacenter touch points are proactively understood, managed for risk, and implemented with success
Manage optimization and simplification in fulfillment processes and tools for the Spares and Warranty Supply Chain. Due to the high volume and dynamic nature of the spares fulfillment space, ensure clarity on high vs. low business impacting priorities and actions needed to scale to progressively increasing volumes
Qualification
Required
Master's Degree in Supply Chain Management, Business, Engineering, or related field AND 3+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes
OR Bachelor's Degree in Supply Chain Management, Business, Engineering, or related field AND 4+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes
OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter
Preferred
Proficiency in data analytics to include Excel, Power BI, etc
Lean-Six Sigma experience
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
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