Fannie Mae · 1 hour ago
Product Management Associate - Customer Engagement Platforms
Reston, VA
Full-time
Onsite
New Grad, Entry Level
$83K/yr - $110K/yr
0+ years expFannie Mae is foundational to housing finance, playing an essential role in the U.S. economy. The Product Management Associate will collaborate with the team to optimize digital products, particularly the Salesforce platform, and support change management efforts to ensure user adoption.
Financial Services
Responsibilities
Consultative Requirements Gathering: Move beyond simple "order taking" by working with stakeholders to uncover root problems, challenge assumptions, and recommend solutions that align with long-term strategy
Agile Execution & Collaboration: Act as a junior product manager within a cross-functional Scrum team; work daily with software engineers to unblock issues and ensure shared understanding of goals
Change Management & Adoption: Recognize that technology is only as good as its usage. You will support change management efforts by creating training materials and acting as a champion for the platform to ensure smooth user adoption
User Stories & Backlog: Translate business needs into high-quality User Stories and Acceptance Criteria in Jira, ensuring technical teams have clear direction
Data Analysis: Analyze usage data and user feedback to identify trends, bugs, or opportunities for platform improvement
Testing & QA: Coordinate User Acceptance Testing (UAT), ensuring business users feel supported and heard during the validation phase
Qualification
Required
Bachelor's Degree or Equivalent
0-2 years of experience in business analysis, product support, or a related internship
Basic understanding of Agile/Scrum methodologies (sprints, stand-ups, retro)
Strong proficiency in the suite of Microsoft products, such as PowerPoint, Excel
Exceptional emotional intelligence and interpersonal skills; ability to build trust with stakeholders and work effectively within a diverse team
Experience using product management tools like Jira or Confluence
Familiarity with major CRM platforms (e.g., Salesforce, Microsoft Dynamics, HubSpot)
Previous internship or coursework related to digital product design and development
Experience with Organizational Change Management (OCM)
Benefits
Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being.
Company
Fannie Mae
Fannie Mae creates opportunities for people to buy, refinance, or rent a home.
5001-10000 employees
H1B Sponsorship
Fannie Mae has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Franklin Raines
Retired Chairman and CEO
Priscilla Almodovar
Chief Executive Officer
Recent News
2025-10-07
2025-10-07
WSJ.com: Markets
2025-10-07
Company data provided by crunchbase