Safe-Guard Products International · 10 hours ago
QA Lead
Atlanta, GA, US
Full-time
Hybrid
Senior Level
5+ years expSafe-Guard Products International is a leading provider of protection products and solutions in the automotive finance and insurance industry. The Senior QA Lead is responsible for overseeing all quality assurance activities across key enterprise systems, ensuring high-quality delivery through collaboration with various teams and hands-on leadership in test planning and defect analysis.
AccountingAutomotiveCustomer ServiceRisk ManagementWholesale
Responsibilities
Act as the primary QA point of contact for assigned systems (Portals, APIs, Databases, CMS, Rating & Enrollment)
Lead daily QA activities for multiple concurrent projects, ensuring timely and high-quality delivery
Mentor and guide QA Analysts in test design, execution, and defect management
Coordinate with the QA Manager to prioritize workloads, align with sprint goals, and ensure coverage of all functional and integration areas
Represent QA in sprint ceremonies, grooming sessions, and release readiness reviews
Develop detailed test strategies and test plans for each release, covering both functional and technical aspects
Perform thorough end-to-end testing across systems, including front-end, API, and database validation
Oversee regression, integration, and UAT cycles, ensuring test completeness before sign-off
Ensure proper defect triage, root-cause documentation, and cross-team communication on critical issues
Maintain traceability between requirements, test cases, and defects to ensure auditability
Validate API behavior, payloads, and integrations between systems using tools such as Postman or Swagger
Execute complex SQL queries for backend data validation and verification of business rules
Review and validate CMS configurations, content workflows, and database linkages
Identify dependencies or data inconsistencies across rating and enrollment portals and proactively work with development teams to resolve issues
Support environment validation and test data preparation, ensuring consistent and stable test runs
Assist the QA Manager in enhancing QA standards, templates, and documentation practices
Contribute to improving defect reporting and classification processes for better analytics and traceability
Partner with the Automation and DevOps teams to identify areas suitable for automation and integration into CI/CD pipelines
Promote continuous improvement by analyzing recurring defects and recommending preventive measures
Work closely with Developers, Product Owners, and Business Analysts to clarify requirements and acceptance criteria
Escalate risks or blockers early and provide mitigation plans for QA-related delays
Ensure test results and release sign-offs are properly documented and communicated to stakeholders
Qualification
Required
Bachelor's degree in Information Systems, Business Administration, Management or related field — or equivalent work experience
5+ years of experience in software QA, with at least 2 years in a senior or lead role
Strong understanding of end-to-end testing methodologies across web, API, and backend layers
Hands-on experience with API testing tools (e.g., Postman, Katalon) and SQL for data validation
Proven experience testing portals, rating engines, or critical systems
Excellent analytical, documentation, and communication skills
Familiarity with CI/CD pipelines and Git-based environments
Experience with defect tracking and test management tools (e.g., Jira, TestOps, or similar)
Ability to interpret technical logs, API schemas, and backend workflows
Preferred
Experience with automation frameworks (Katalon, Playwright) is a plus
Benefits
Medical, Dental, and Vision Insurance
Flexible Spending Account
Health Savings Account
401(k) Plan with Company Match
Company-paid Short-Term and Long-Term Disability
Company-paid Life Insurance
Paid Holidays and Vacation
Employee Referral Program
Employee Assistance Program
Wellness Programs
Paid Community Service Opportunities
Tuition Reimbursement
Ongoing Training & Personal Development
And More!
Company
Safe-Guard Products International
Safe-Guard is the only Protection Products Platform serving OEMs, top retailers, and independent agents in the finance and insurance sector of the automotive, powersports, marine, and RV industries.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-07-15Acquired
2007-07-11Private Equity
Leadership Team
James Anthony Tom
Vice President, Direct to Consumer
Randy Barkowitz
Executive Chairman
Recent News
The Business Journals
2025-01-10
Company data provided by crunchbase