ECLARO · 13 hours ago
Computer Support Specialist
New York, NY
Contract
Onsite
Mid Level
$16/hr - $21/hr
3+ years expECLARO is looking for a Computer Support Specialist for their client in New York, NY. The role involves participating in meetings to discuss IT solutions, preparing documentation, and performing installation and maintenance of hardware and software.
Staffing & Recruiting
Responsibilities
Participating in meetings and working with users, vendors, consultants, and IT staff to discuss IT solution options and to assist in recommending appropriate system platforms for meeting program requirements
Preparing and assisting with documentation preparation for procedural manuals and online help instructions for users, and technical documentation manuals for IT staff
Performing installation, administration, testing, and maintenance of hardware and software
Deploying, configuring, hardware and software
Providing and administering training in hardware and software technologies
Qualification
Required
Three years of experience in Information Technology and customer service which includes the following: IT customer support and training, Computer installation, diagnosis and repair, Network & standalone printer installation, diagnosis & repair, Basic troubleshooting scanners and other peripheral devices, Microsoft Office Suite troubleshoot / desktop support, Virtual meetings tools including MS Teams, Zoom and Webex, Windows 10 desktop support, VPN and remote technical support, Adobe Pro troubleshoot / desktop support
An Associate's Degree in computer science, information systems, management systems, information technology, or cybersecurity
Benefits
401k Retirement Savings Plan administered by Merrill Lynch
Commuter Check Pretax Commuter Benefits
Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
Company
ECLARO
ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada and the Philippines.
1001-5000 employees
H1B Sponsorship
ECLARO has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Nicholas Butcher
QA CTO Label Specialist
Dan Broderick
Chief Delivery Officer
Company data provided by crunchbase