Decagon · 1 hour ago
Senior Software Engineer, Agent Building
San Francisco, CA
Full-time
Onsite
Mid, Senior Level
$250K/yr - $330K/yr
4+ years expDecagon is the leading conversational AI platform empowering brands to deliver concierge customer experiences. They are seeking a Senior Software Engineer to build tools that enable customers to create and optimize their AI agents, focusing on both technical architecture and user-friendly interfaces.
Artificial Intelligence (AI)Generative AISoftware
Responsibilities
Eliminate manual engineering work by building self-serve functionality for agent configuration, training, and deployment
Create AI-powered tools that enable non-technical teams to create and manage sophisticated workflows without writing code
Design configuration abstractions that balance power and simplicity - handling diverse use cases while remaining accessible to non-technical teams
Build monitoring and analytics that surface actionable insights, helping customers identify where their agents can improve
Own features end-to-end, from technical architecture through deployment and iteration
Qualification
Required
4+ years building full-stack software products with strong product thinking
Proficient in TypeScript and/or Python, comfortable working across the entire stack
Experience translating complex technical capabilities into simple, usable interfaces
Track record of balancing technical excellence with pragmatic shipping
Preferred
Experience building developer tools, APIs, platforms, or internal tools that became customer-facing
Background with LLMs, prompt engineering, or AI agent systems
Familiarity with asynchronous programming and building scalable systems
Experience with observability, data visualization, or analytics products
Benefits
Medical, dental, and vision benefits
Take what you need vacation policy
Daily lunches, dinners, and snacks in the office to keep you at your best
Company
Decagon
Decagon is a conversational AI platform that provides a centralized AI engine to resolve issues in any language and across all channels.
201-500 employees
H1B Sponsorship
Decagon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
Funding
Current Stage
Growth StageTotal Funding
$231MKey Investors
Bain Capital VenturesAccelAndreessen Horowitz
2025-06-23Series C· $131M
2024-10-15Series B· $65M
2024-06-18Series A· $30M
Leadership Team
Jesse Zhang
CEO / Co-Founder
Ashwin Sreenivas
President / Co-Founder
Recent News
2025-11-04
Company data provided by crunchbase