RGH-Global | People Services · 6 days ago
Restaurant General Manager
San Diego, California, United States
Full-time
Onsite
Mid, Senior Level
2+ years expRGH-Global is a high-growth international restaurant brand known for redefining Asian-inspired quick-service dining. They are seeking a Restaurant General Manager to lead all operational, financial, and people-related functions of a busy location, ensuring compliance with company standards and enhancing guest satisfaction.
Staffing & Recruiting
No H1B
Responsibilities
Oversee daily FOH & BOH operations, ensuring full compliance with company SOPs and all safety regulations
Plan and execute business strategies across monthly, quarterly, and annual cycles to meet sales and profit goals
Track and improve KPIs including table turnover, guest satisfaction, operational performance, and quality control
Stay alert to cultural, consumer, and market trends to optimize competitive positioning and enhance efficiency
Lead and motivate department heads and supervisors to maintain strong cross-functional coordination
Recruit, train, mentor, and evaluate a team of 20–30 employees, developing future leaders from within
Create effective schedules and allocate staffing based on demand and operational needs
Maintain a culture rooted in communication, positivity, collaboration, and accountability
Engage with guests during busy periods, ensuring excellent service and immediate issue resolution
Review and act on guest feedback to elevate service consistently across channels
Support local marketing initiatives and represent the brand professionally within the community
Build and manage budgets, ensuring strong control of food, labor, and operating costs
Oversee vendor relationships, inventory processes, and supply chain coordination
Present financial and operational results to regional leadership with clarity and transparency
Ensure strict compliance with federal, state, and local regulations related to food safety, labor, sanitation, and fire safety
Maintain (or obtain) a ServSafe Manager Certification
Carry out additional duties as assigned by leadership
Qualification
Required
2+ years as a Restaurant General Manager, ideally within a high-volume or chain environment
Proven experience leading 20–30 team members
Strong ability to recruit, coach, train, and inspire teams
Competency in cost management, P&L analysis, and financial planning
Strong knowledge of U.S. food safety and labor regulations
Bilingual in English and Chinese (Mandarin) — required for cross‑regional communication
A mature, strategic leader with excellent judgment and problem‑solving skills
Ability to stand and walk for extended durations
Ability to lift up to 30 lbs
Ability to reach, stretch, bend, and handle supplies (with or without accommodation)
Ability to work in varying temperature areas, including walk-in coolers and hot kitchen environments
Ability to maintain strong sanitation and safety standards
Company
RGH-Global | People Services
At RGH, we transform ambition into opportunity for businesses and people alike.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase