Medical Mutual · 20 hours ago
Product Owner
Cleveland, OH
Full-time
Hybrid
Senior Level, Lead/Staff
5+ years expMedical Mutual is the oldest and one of the largest health insurance companies based in Ohio, providing peace of mind to over 1.2 million members. The Senior Product Owner is responsible for defining, prioritizing, and delivering digital product capabilities, collaborating with various stakeholders to create measurable business and customer value.
Health CareHealth InsuranceInsuranceLife Insurance
Responsibilities
Accountable for maintaining prioritized product roadmaps and backlogs based on measurable value, strategic alignment, dependencies, and effort. Collaborates with leadership, stakeholders, and technology partners to define and continuously refine the product vision and roadmap. Ensures alignment between business goals, user needs, operational priorities, and enterprise strategy
Acts as the primary liaison between business and technical teams. Leads sessions with business partners to gather, refine, and validate goals, ensuring alignment across multiple stakeholder groups. Translates these objectives into well-structured product goals and user stories with clearly defined requirements and acceptance criteria
Works closely with project team, project management office, change management, and technical delivery teams to establish and coordinate timelines and support user readiness, ensuring timely achievement of goals and effective organizational adoption
Measures and assesses performance metrics, customer feedback, operational performance, and business value realization
Actively participates in Agile ceremonies including sprint planning, backlog refinement, daily stand-ups, sprint demos, and more
Communicates issues, risks, decisions, and updates to cross-functional stakeholders consistently and effectively
Performs other duties as assigned
Qualification
Required
Bachelor's degree in Business, IT, Analytics, or related field
5 or more years experience as a Product Owner or Product Manager, or equivalent progressive experience, preferably within the health insurance industry
3 years experience influencing cross-functional teams and managing stakeholders, including senior project leadership and vendor partners
Demonstrated experience working in an Agile development environment, working with cross functional teams
Proven expertise working with and influencing stakeholders to understand business goals and make conscientious decisions in alignment with strategy
Strong strategic thinking and problem-solving abilities, with the ability to synthesize complex information and provide actionable recommendations
Deep understanding of various product management practices, user story creation, backlog management, and prioritization
Knowledge of project management and process improvement methodologies, including Agile and Scrum
Knowledge of health insurance operations
Exceptional communication and presentation skills, with the ability to convey complex ideas clearly and effectively
Ability to work independently and collaboratively with various levels of the organization
Maintains a strong outcomes-oriented mindset, ensuring product efforts drive measurable business value
Preferred
Master's Degree or MBA
Project Management Professional (PMP) or similar industry recognized certification
Certified Scrum Product Owner (CSPO) or equivalent certification
Preferred experience with AI and emerging technologies in a functional product role
Benefits
We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
Discounts at many places in and around town, just for being a Medical Mutual team member.
The opportunity to earn cash rewards for shopping with our customers.
Business casual attire, including jeans.
Employee bonus program.
401(k) with company match up to 4% and an additional company contribution.
Health Savings Account with a company matching contribution.
Excellent medical, dental, vision, life and disability insurance — insurance is what we do best, and we make affordable coverage for our team a priority.
Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.
Career development programs and classes.
Mentoring and coaching to help you advance in your career.
Tuition reimbursement up to $5,250 per year, the IRS maximum.
Diverse, inclusive and welcoming culture with Business Resource Groups.
Company
Medical Mutual
Medical Mutual Provides and administers health benefits for citizens in Ohio.
1001-5000 employees
H1B Sponsorship
Medical Mutual has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (18)
2023 (17)
2022 (15)
2021 (24)
2020 (16)
Funding
Current Stage
Late StageLeadership Team
Annette Terrien Hill
RNI Chief Operating Officer
Christopher Donovan
Executive Vice President, Chief Data and Information Officer
Recent News
Business Wire
2025-04-09
Morningstar, Inc.
2025-03-14
Company data provided by crunchbase