LensCrafters · 11 hours ago
LensCrafters - Altamonte Springs, FL - Licensed Assistant Manager
LensCrafters is a global leader in the design, manufacture, and distribution of vision care products, including eyewear and advanced lens technology. The Assistant Manager will lead the store in the absence of the Store Manager, focusing on meeting key performance metrics and providing excellent customer service while managing and training team members.
E-CommerceEyewearRetail
Responsibilities
Delivers quality & improvement to meet or exceed all key performance indicators (KPIs): Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives
Demonstrates understanding of retail business & the capability to transfer knowledge to superior sales & business results. Learns & understands the competition & market trends
Supports the store manager in diagnosing the business & leverages the synergies of Retail, Lab & Doctor to drive positive results
Supports store business plans to maximize sales & profit, leverages strengths & addresses opportunities for recovery
Partners with store manager to lead a team through strong knowledge & skills
Provides training & guidance to team members
Delivers clear & constructive feedback in a timely manner
Informs store manager of any situation that may require any development or disciplinary action of others
Supports recruiting, helps select high caliber team & creates talent pipeline
Follows guidelines to optimally staff store
Shows great pride in the store appearance & executes visual directives
Strives to maintain positive working relationship with doctors
Adheres to & ensures compliance of team to Company policies & procedures. Meets or exceed all goals
Anticipates problems before they occur; explores underlying reasons and root cause; strives for long-term solutions to problems
Performs & understands administrative duties
Maintains a safe working environment for all
Works a flexible schedule, including nights & weekends
Under current & valid state Opticianry license perform the following: Provides expertise & product knowledge on lens choices based on the patient’s vision needs & doctor prescription
Adjusts &/or repairs eyewear
Presents and dispenses eyewear & creates a lasting impression
Performs accurate digital measurements
Qualification
Required
High School graduate or equivalent
Current & valid state Opticianry license
1+ year(s) management/supervisory experience with direct reports
Knowledge of retail operations, processes & policies
Strong basic math skills
Familiarity with cash register, computers & calculators
Must have a strong command of the English language for all written correspondence & oral communication
Strong communicator & listener
Demonstrated high-level of selling skills
Proven ability to problem solve
Preferred
College degree or equivalent
Previous experience in leadership position within retail & customer service industry
Knowledge of basic optics
Knowledge of current store merchandise
State licensure (if applicable) &/or ABO Certification in non-licensed states
Brand Final Inspector Certification
Brand Quality, Fitting & Adjusting Program
Benefits
Health care
Retirement savings
Paid time off/vacation
Various employee discounts
Company
LensCrafters
LensCrafters is a producer and an optical retailing of lenses.
H1B Sponsorship
LensCrafters has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (35)
2023 (18)
2022 (41)
2021 (35)
2020 (11)
Funding
Current Stage
Late StageRecent News
2025-10-27
Duluth News Tribune
2025-10-24
Company data provided by crunchbase