Valera Health · 19 hours ago
Remote Office Assistant
Valera Health is a leading tele-mental health service company dedicated to providing accessible and affordable mental healthcare. They are seeking a highly organized Remote Office Assistant to manage administrative tasks related to documentation and support their providers and patients in delivering telehealth services.
Health CareMental HealthmHealthWellness
Responsibilities
Document Management Hub: Serve as the primary point of contact for all office documentation (managing inbound/outbound faxes, accurately uploading, and filing documents)
Team Collaboration: Work closely with front-line and clinical staff to ensure documentation is distributed to the appropriate parties
Medical Records Support: Assist the Medical Records Department with communicating and requesting necessary medical records from third-party organizations
Inquiry Response: Respond promptly to patient requests and general staff inquiries related to document management
Qualification
Required
High school diploma required; an associate's degree in business or a related field is a plus!
Experience handling office responsibilities or in customer service is essential
Must be a Highly Organized Multitasker who thrives in a fast-paced environment
Excellent written and verbal communication skills
Self-directed and comfortable working independently without direct supervision
Solid time management skills with a proven ability to prioritize tasks effectively
Preferred
Proficient computer skills, including experience with Google Workspace, is strongly preferred
Behavioral health experience, Telehealth experience, or experience navigating electronic health/medical records (EHR/EMR)
Benefits
Health, Vision & Dental Insurance
401k through the Standard
Paid Time Off
Short Term Disability
Life Insurance
Office Equipment
Many more
Company
Valera Health
Valera Health is a tech-enabled mental health company delivering inclusive and tailored care.
Funding
Current Stage
Growth StageTotal Funding
$71.91MKey Investors
Heritage GroupWindham Venture PartnersAVP
2022-10-07Series Unknown· $45M
2021-11-04Series Unknown· $15M
2021-02-03Series Unknown· $3.8M
Leadership Team
Recent News
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2025-12-16
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