GM, AI & Design Services jobs in United States
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Havenly Brands (Havenly, Interior Define, Burrow, The Citizenry, The Inside, and St. Frank) · 20 hours ago

GM, AI & Design Services

Havenly Brands is building the premier destination for all things home, operating several top home furnishings brands. They are seeking an entrepreneurial P&L owner to scale their core design business through AI-augmented experiences, driving growth and market leadership in the interior design sector.

ConsumerE-CommerceHome DecorInterior Design
badNo H1Bnote

Responsibilities

Own the P&L with aggressive growth targets, driving toward category dominance
Lead the strategy for our consumer facing AI-assisted interior design expansion
Scale our online and in person interior design services while architecting the business model evolution: subscriptions, AI-to-human upsell paths, enterprise partnerships, and more
Drive double-digit revenue growth while improving unit economics through AI and operational excellence
Partner with Product/Engineering to shape our AI roadmap - you're the voice of the business
Define how AI and human designers create synergy at massive scale
Key stakeholder in the end-to-end experience from AI chat to complete room makeovers
Optimize our current designer operations while launching game-changing features that make competitors obsolete
Identify and execute new market opportunities: B2B2C partnerships, white-label AI tools, etc
Build strategic relationships with key brands in our 500K+ product marketplace
Position Havenly as the thought leader in AI-powered design
Maintain market leadership in traditional design services while creating the future
Lead and develop a world-class team spanning designer success, design quality, and AI operations
Evolve our designer network from service providers to AI-empowered creative directors
Manage existing operations teams while building new capabilities for scale
Foster a culture of rapid experimentation, operational rigor, and customer obsession

Qualification

P&L ManagementAI StrategyBusiness Model InnovationTeam LeadershipData AnalysisOperational ExcellenceMarket ExpansionAI/ML UnderstandingCustomer EmpathyProblem Solving

Required

Scaled businesses through both operational excellence and product innovation
Managed successful P&Ls while launching category-creating features
Led teams through business model transitions without dropping the ball
Balanced short-term performance with long-term strategic shifts
Found yourself doing your own analysis, diving in alongside the team to problem solve, driving transformational projects, and leading from the front lines on major initiatives
Strategic operator: You think in TAM expansion while obsessing over operational metrics for complex operations
AI-forward: You are truly excited by how AI transforms business models, not just automates tasks
Customer zealot: Deep empathy for both consumers overwhelmed by design and designers elevating their craft
Data-driven storyteller: You make decisions through analysis and inspire teams through vision
Energetic Problem Solver: You love breaking apart complex problems into actionable tasks, and being creative to get things done
Scrappy and ambitious: You don't let perfect be the enemy of good, and roll up your sleeves alongside team members of all levels to get stuff done
Leadership multiplier: You've managed complex organizations and influenced across stakeholder groups

Preferred

8+ years, ideally in high capacity roles with observable growth trajectories. We prefer candidates that have previous experience in strategy consulting, private equity, or product or P&L ownership at growth stage consumer or tech companies
Track record of managing existing businesses and launching new products is a huge bonus
Fluency with two-sided marketplaces, service operations, or creator economy platforms
Understanding of AI/ML applications and their business implications, and a strong curiosity and willingness to learn about new emerging AI technologies
History of navigating complex transformations while maintaining performance

Benefits

Generous bonus
Pre-IPO equity

Company

Havenly Brands (Havenly, Interior Define, Burrow, The Citizenry, The Inside, and St. Frank)

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Open the door to better living. Havenly Brands is on a mission to redefine how people shop for home.

Funding

Current Stage
Growth Stage
Total Funding
$85.82M
Key Investors
Suttona CapitalFoundry GroupBinary Capital
2021-12-22Series Unknown
2021-06-02Series C· $28M
2020-06-04Series Unknown

Leadership Team

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Lee Mayer
Co-Founder & CEO
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Emily Motayed
Co-Founder
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Company data provided by crunchbase