Royal Vet · 7 hours ago
Veterinary Receptionist / Client Service Representative
Royal Vet is a new breed of veterinary clinic on a mission to reinvent the pet care experience. They are seeking a Receptionist / Client Service Representative to help deliver exceptional care to pets by managing customer interactions and supporting clinic operations.
Health CareMedicalVeterinary
Responsibilities
Greet pet parents, handle inbound phone calls and take ownership of addressing customer requests
Manage all administrative work, including: scheduling of appointments, coordinating follow ups and sending reminders, preparing exam rooms, and taking/recording of payments
Liaise with our partners (including suppliers, laboratory services, technology providers) to support seamless day-to-day operations of the clinic
Assist with other tasks relating to clinic operations, as needed
Qualification
Required
Excellent communications skills (verbal) in both English and Spanish (bilingual), excellent written communication in English
Proven ability to prioritize, multitask, stay organized and work well in a fast paced environment
Positive and welcoming attitude
Exceptional organizational and time management skills
Preferred
Experience as a medical receptionist, specifically in the veterinary field
Benefits
Health, dental, vision insurance
Paid vacation
401K
In-clinic and community discounts