Nikkiso Clean Energy & Industrial Gases · 9 hours ago
Repair Coordinator II
Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps and solutions for the LNG and industrial gases industry. The Repair Coordinator II independently manages the full lifecycle of industrial pump repairs and the pump exchange program, serving as a primary liaison between customers and internal service teams.
Oil & Energy
Responsibilities
Serve as primary point of contact for repair and exchange orders from receipt to completion
Log incoming equipment, verify job scope, and initiate work orders in the ERP system
Coordinate inspections and generate detailed repair quotations based on technician findings
Communicate repair estimates, recommendations, and lead times; secure purchase orders and authorizations
Schedule repair activities and manage job progress to meet customer commitments
Collaborate with technicians, engineering, and procurement to ensure accurate, timely repairs
Maintain detailed job documentation including inspection reports, material usage, and labor hours
Provide proactive, professional updates on job status, scope changes, and delivery expectations
Review completed jobs for accuracy and completeness prior to invoicing
Prepare and issue final invoices in accordance with company and customer requirements
Support operational improvements in communication, workflow, and customer satisfaction
Qualification
Required
High school diploma or equivalent; associate or bachelor's degree preferred
3–5+ years of experience in service coordination, repair operations, production scheduling, or industrial operations
Strong customer communication and problem-solving skills
Ability to read and understand drawings, parts, and basic functions of serviced equipment
Understanding of quoting, job costing, and invoicing processes
Proficiency in ERP systems and Microsoft Office Suite
Preferred
Experience in industrial equipment, rotating machinery, or pump/rotating equipment repair
Familiarity with mechanical systems and repair components
Company
Nikkiso Clean Energy & Industrial Gases
Nikkiso Clean Energy & Industrial Gases (or Group) has more than 70 years of cryogenic experience designing, fabricating, and manufacturing state-of-the-art, market-leading products and technologies.