CrowdStrike · 14 hours ago
Security Advisor I, Falcon Complete (Remote)
United States
Full-time
Remote
Entry Level
$85K/yr - $120K/yr
2+ years expCrowdStrike is a global leader in cybersecurity dedicated to stopping breaches with its advanced AI-native platform. The Falcon Complete Security Advisor will work with customers to ensure their security posture aligns with Falcon Complete standards, providing recommendations and resolving issues to enhance customer satisfaction.
Artificial Intelligence (AI)Cloud Data ServicesCloud SecurityCyber SecurityNetwork Security
Responsibilities
Assess customer’s Falcon environment and ensure alignment with Falcon Complete standards
Provide Falcon Complete customers with recommendations that align to improved security
Create and recommend remediation for components of CrowdStrike products that may lead to improved security posture
Contact customers directly upon identification of misalignment with Falcon Complete standards
Document, update, and resolve all customer related issues in accordance with established procedures and SLAs
Develop and provide customers with service reports and stats as requested
Partner with internal teams to ensure customer satisfaction
Liaise with support team to help troubleshoot and coordinate efforts to resolve technical issues
Qualification
Required
2+ years in Cybersecurity focused role
Customer empathy and ability to guide customers towards desired outcome
Excellent customer-facing communication skills including verbal and written
Partner with CrowdStrike teams to troubleshoot and resolve customer issues
Adept in Windows, Linux, and MAC operating systems
Experience or demonstrated knowledge of threat detection and incident response
Bachelor's degree in Technology and/or Cybersecurity or relevant experience
Cybersecurity certifications from reputable organizations such as SANS, ISC2 or equivalent
Preferred
Incident Management and CSIRT operation
Change Management
Malicious Code: Detection and Response
Audit, Logging, and Monitoring Controls (SIEM, UEBA, MDR/XDR)
Intrusion Detection and Response
Experience working with complex, sophisticated clients
Strong analytical capabilities and a desire to learn new things
Able to work across multiple teams to resolve customer issues and requests
Demonstrated experience as a security advisor or consultant
Knowledge of the following frameworks: ISO 27001/2, NIST Cyber Security Framework, CIS Critical Security, PCI DSS, Cloud Controls Matrix and MITRE Att&ck a plus
Benefits
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
Company
CrowdStrike
CrowdStrike is a cybersecurity technology firm that provides cloud-delivered protection for cloud workloads, identity, and data.
5001-10000 employees
H1B Sponsorship
CrowdStrike has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (116)
2024 (62)
2023 (91)
2022 (60)
2021 (49)
2020 (22)
Funding
Current Stage
Public CompanyTotal Funding
$1.24BKey Investors
ARK Investment ManagementAccelCapitalG
2022-12-01Post Ipo Equity· $4.6M
2021-01-12Post Ipo Debt· $750M
2019-06-12IPO
Leadership Team
George Kurtz
President / CEO & Founder
Zeki Turedi
Field CTO Europe
Recent News
The Motley Fool
2026-01-22
2026-01-21
2026-01-19
Company data provided by crunchbase