Knights of Columbus · 2 hours ago
Visitor Services Assistant (Onsite)
New Haven, CT
Contract
Onsite
New Grad, Entry Level
$46K/yr - $79K/yrThe Knights of Columbus is a tax-exempt Catholic fraternal benefit society that provides financial security to its members. The Visitor Services Assistant (VSA) is responsible for facilitating daily visitor services at the Blessed Michael McGivney Pilgrimage Center, ensuring an outstanding visitor experience through engagement and support.
Insurance
No H1B
Responsibilities
Provides professional, efficient, and approachable support and excellent customer service
Welcomes visitors upon arrival; orients them to the McGivney Center and informs them of exhibits and activities available
Responds to visitor questions or requests
Alerts security staff of emergencies or public safety concerns
Reports concerns, problems or visitor issues in a prompt, efficient manner
Facilitates video and interactive presentations when required
Conducts in-person tours and offsite or online (virtual) presentations pertaining to McGivney Center exhibits
Coordinates and cooperates with Knights of Columbus employees and contracted staff to ensure smooth visitor operations and good visitor experience
Assists with special events and performs other duties as may reasonably be required
Serves as back up to Gift Shop Services
Qualification
Required
Positive attitude and excellent customer service skills
Confidence speaking publicly and ability to work with groups of all ages and backgrounds
Ability to interact in professional demeanor with visitors and other staff members
Must be responsible, flexible, punctual and able to work under pressure
Must be able to work weekend and holiday shifts, and extended hours if required
Comfortable familiarity with Father Michael McGivney, the Knights of Columbus and Catholic Church history
Ability to speak, read, and write English; fluency in other languages is beneficial
High School diploma or GED
Preferred
Proficiency in cash handling preferred
Benefits
13 paid holidays per year in addition to vacation and paid sick leave, and flexible workweek schedules.
Certifications, designation, and tuition reimbursement.
401(k) retirement savings plan with matching company contributions, and cash balance retirement plans fully funded by the company.
Short-term disability and term life insurance fully paid for by the company;
Up to 12 weeks of childbirth leave under STD policy.
One week of fully paid parental leave for all new parents, including adoptive and foster parents.
A variety of health insurance options, including premium-level family coverage and a pre-tax Health Savings Account with employer contributions.
Long-term disability insurance;
Dental insurance;
Vision insurance;
Health club membership reimbursement;
Employee Assistance Program
Company
Knights of Columbus
Knights of Columbus has grown from several members in one council to 15,342 councils and 1.9 million members throughout the United States,.
Founded in 1882
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
John Kennedy
Executive Vice President and Chief Financial Officer
Anthony Minopoli
Executive Vice President & Chief Investment Officer
Recent News
2025-12-18
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