Brown & Brown · 21 hours ago
Commercial Lines Account Manager
Kansas City, MO
Full-time
Onsite
Mid, Senior LevelBrown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Kansas City, MO. This role provides high quality customer service while assisting in the coordination of services between the client and the insurance company on complex accounts, and involves strategic planning and mentoring responsibilities.
Insurance
Responsibilities
Develops knowledge of a client’s business and industry and their specific risk profile though their business model, asset portfolio, product and cash flow, loss history, etc
Accurately reviews and monitors various documents such as certificates of insurance, Auto ID cards, binders, audits, endorsements, renewal information request forms, insurance specifications, proposals, contract reviews, etc. May be involved in preparation of such documents for complex risks. Ensures documents reflect policy coverages as quoted, proposed and bound
Collaborates in the development of a marketing plan to include creation of insurance specifications, timelines and complete market selections
Participates in the marketing process. This includes such duties as contacting markets, initiating new business, reviewing quotes, preparing coverages and proposals
Drives the risk transfer process: binder issuance, policy issuance reviews, service delivery, etc., for accuracy and timeliness
Develops and maintains client service plans, manages mid-term changes and assists in Stewardship reviews
Promptly and accurately responds to client, underwriter and internal requests. If responsibilities are delegated, follows through to ensure client received timely response
Provides leadership to others on team and at company. Typically, responsible for coordination and managing the work of others on the account
Provide performance related feedback to others and assist them with their professional development
Assists with new account development, including review of the account to explore possibility of uninsured or underinsured exposures
Responsible for new client setup and ongoing client maintenance in the appropriate agency management system(s)•.• This includes such duties as: filing documents and updating client information into the policy management system, tracking the status of open items, etc
Completes premium finance agreement requests and creates premium allocations as needed. Verifies accuracy of invoicing and handles accounting issues
Requests and summarizes loss runs, may process claims and provide client advocacy
Participates in identifying new business opportunities
Attends Continuing Education classes
Performs miscellaneous duties and projects as assigned
Qualification
Required
Provides high quality customer service while assisting in the coordination of services between the client and the insurance company on the most complex accounts with little to no oversight
Participates in strategic planning meetings with clients and assists in the coordination of services between the client and the insurance company
May be solely responsible for the marketing process for more simplified accounts
Provides day-to-day consulting and client advice regarding matters of significance
Delegates to others and responsible for mentoring and potentially supervising the work of others to ensure all tasks are performed in a satisfactory manner by all involved
Develops knowledge of a client's business and industry and their specific risk profile through their business model, asset portfolio, product and cash flow, loss history, etc
Accurately reviews and monitors various documents such as certificates of insurance, Auto ID cards, binders, audits, endorsements, renewal information request forms, insurance specifications, proposals, contract reviews, etc
May be involved in preparation of such documents for complex risks
Ensures documents reflect policy coverages as quoted, proposed and bound
Collaborates in the development of a marketing plan to include creation of insurance specifications, timelines and complete market selections
Participates in the marketing process. This includes such duties as contacting markets, initiating new business, reviewing quotes, preparing coverages and proposals
Drives the risk transfer process: binder issuance, policy issuance reviews, service delivery, etc., for accuracy and timeliness
Develops and maintains client service plans, manages mid-term changes and assists in Stewardship reviews
Promptly and accurately responds to client, underwriter and internal requests
If responsibilities are delegated, follows through to ensure client received timely response
Provides leadership to others on team and at company
Typically, responsible for coordination and managing the work of others on the account
Provide performance related feedback to others and assist them with their professional development
Assists with new account development, including review of the account to explore possibility of uninsured or underinsured exposures
Responsible for new client setup and ongoing client maintenance in the appropriate agency management system(s)
Completes premium finance agreement requests and creates premium allocations as needed
Verifies accuracy of invoicing and handles accounting issues
Requests and summarizes loss runs, may process claims and provide client advocacy
Participates in identifying new business opportunities
Attends Continuing Education classes
Performs miscellaneous duties and projects as assigned
Benefits
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Company
Brown & Brown
Brown & Brown delivers risk management solutions to help protect and preserve what our customers value most.
Founded in 1939
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Joel Eubank
COO/CFO Dealer Services
Kadir Edghill , CPA, MBA
CFO - Arrowhead Programs Division
Recent News
2025-10-07
The Motley Fool
2025-10-06
2025-10-02
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