Cardinal Health · 17 hours ago
Rep II, Customer Service Ops (OS&D Analyst)
Cardinal Health is a key player in customer service operations, and they are seeking a Rep II, Customer Service Ops (OS&D Analyst) to manage core customer operation processes. The role involves handling customer and vendor contract administration, pricing, order processing, and addressing customer escalation requests.
Health CareHospitalMedical
Responsibilities
Demonstrates experience working in an investigative environment coupled with strong internal controls
Works collaboratively to respond to non-standard requests under time-sensitive conditions
Possesses strong organizational and time management skills
Attention to detail
Effective written and verbal communication skills
Ability to quickly pivot focus to numerous tasks
Potential to collaborate with team members and other functional areas
Capability to work from home and come in office as needed
Ability to work Overtime as needed
Qualification
Required
Demonstrates knowledge of customer service processes, return policies, systems, controls, and work streams
Possesses understanding of service level goals and objectives when providing customer support
Demonstrates experience working in an investigative environment coupled with strong internal controls
Works collaboratively to respond to non-standard requests under time-sensitive conditions
Possesses strong organizational and time management skills
Attention to detail
Effective written and verbal communication skills
Ability to quickly pivot focus to numerous tasks
Potential to collaborate with team members and other functional areas
Capability to work from home and come in office as needed
Ability to work Overtime as needed
Preferred
1-3 years of experience preferred
High School Diploma, GED or equivalent work experience preferred
Must live within 1 hour radius of LaVergne, TN for onsite visits
Benefits
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Company
Cardinal Health
Cardinal Health is a manufacturer and distributor of medical and laboratory products.
H1B Sponsorship
Cardinal Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (128)
2024 (116)
2023 (140)
2022 (158)
2021 (106)
2020 (142)
Funding
Current Stage
Public CompanyTotal Funding
$1.08B2025-08-28Post Ipo Debt· $1B
2006-08-16Post Ipo Debt· $78M
1983-08-12IPO
Recent News
Morningstar.com
2026-01-16
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