ePlus inc. · 5 hours ago
Service Coordinator
New York, United States
Full-time
Onsite
New Grad, Entry Level
$24.04/hr - $33.65/hrePlus inc. is seeking a Service Coordinator to assist the Professional Services Team in meeting customer needs and adhering to internal standards. The role involves supporting project managers and coordinators by managing project documentation, vendor orders, and client service issues.
Cloud ComputingData CenterInformation TechnologyIT ManagementSoftware
Responsibilities
Enter quotes and orders into applicable Professional Services Automation tool(s)
Work with the sales and engineering teams to ensure that all project-related documents, including Statements of Work (SOWs), customer purchase orders, timesheets and job costing documents are properly completed
Create vendor purchase orders and process invoices for payment
Collaborate with the sales & engineering teams to keep projects on schedule
Efficiently identify and solve project issues
Work with the sales team to resolve any client service issues
Keep management informed of any project-related issues
Maintain engineer schedule and follow-up on timesheet submission
Obtain project completion signatures & ensure timely invoicing
Maintain data in applicable systems in order to ensure accurate reporting
Ensure that legal project documents are completed and signed
Review all project documentation for compliance with accounting standards
Proofread presales and post sales SOWs and proposals
Qualification
Required
Bachelor's degree preferred, but not necessary
IT Industry related experience is a plus
Customer service experience is a plus
Billing experience is a plus
Knowledge of Microsoft office suite of products
Strong organizational and customer service skills
Professional demeanor and good communication skills
Ability to prioritize and multi-task
Benefits
401(k) eligibility
Employee stock purchase program
Various paid time off benefits such as vacation, sick time, and personal leave
Company
ePlus inc.
ePlus is a customer-first, services-led, results-driven and trusted industry leader that helps organizations secure, modernize, optimize, and scale every aspect of their IT infrastructure.
Founded in 1990
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1996-11-22IPO
Leadership Team
Mark Marron
CEO
Elaine Marion
Chief Financial Officer
Recent News
MarketScreener
2026-01-06
2026-01-06
Company data provided by crunchbase