Client Services Specialist II - Theaters and Residencies - AXS jobs in United States
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AEG · 5 hours ago

Client Services Specialist II - Theaters and Residencies - AXS

positionLos Angeles, CA
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$21.27/hr - $24/hr
date2+ years exp

AEG is a leading company in transforming sports and live entertainment, and they are seeking a Client Services Specialist II in the Theaters and Residencies Division at AXS. The role involves providing top-notch client service and support for box offices nationwide, acting as a relationship manager and tech support for ticketing venue partners.

Card and Board GamesLeisureSports

Responsibilities

Work with client Box Office/Ticketing managers to develop a deep understanding of each client/venue and its unique challenges
Develop expertise on all products/services, remaining current with all new releases
Respond to support and service requests from client/venue
Facilitate the sharing of best practices, offering advice on event and promotion configuration
Track and reports all client interactions to ensure consistent, high-quality service
Troubleshoot and resolve or escalates technical support issues
Assist with event and promotion configuration for full-service clients

Qualification

Live event ticketingEvent programmingMicrosoft OfficeTechnical supportMulti-taskingFast-paced serviceClient relationship managementWritten communicationVerbal communication

Required

2-4 years live event ticketing and event programming experience
High School Diploma or its equivalency (BA/BS Degree Preferred)
Proficiency with Microsoft Office including Word, Excel, and Outlook
Proven ability to quickly master new end-user software applications
Demonstrated written and verbal communication skills
Ability to provide service in a fast-paced, high-pressure environment
Ability to successfully handle multiple priorities and complete tasks in a timely manner

Preferred

Experience with Ticket Operations for a venue

Benefits

Medical, dental and vision insurance
Paid holidays
Vacation and sick time
Company paid basic life insurance
Voluntary life insurance
Parental leave
401k Plan (with a current employer match of 3%)
Flexible spending and health savings account options
Wellness offerings

Company

AEG

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AEG is one of the leading sports and entertainment presenters in the world. AEG, a wholly owned subsidiary of the Anschutz Company, owns,
dateFounded in 1994
location
Los Angeles, California, USA
people-size10001+ employees
web-link
http://www.aegworldwide.com

Funding

Current Stage
Late Stage

Leadership Team

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Nick Baker
President & Chief Operating Officer, Global Partnerships
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Russell Silvers
President & Chief Operating Officer, Global Partnerships
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Recent News

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2026-01-20
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2025-12-15
WebWire
AEG and Marriott Bonvoy Renew Global Partnership, Expanding More Than Decade-Long Alliance Across Music, Sports, Live-Entertainment and Ticketing
2025-11-26
Company data provided by crunchbase