CooperVision · 3 hours ago
Senior Manager, Accounts Receivable Order-to-Cash
Victor, NY
Full-time
Onsite
Senior Level, Lead/Staff
$101K/yr - $144K/yr
10+ years expCooperVision is a leading global manufacturer of contact lenses dedicated to improving vision. The Senior Manager of Accounts Receivable is responsible for strategic leadership of the Order-to-Cash operations, ensuring efficient billing, collections, and compliance while enhancing customer experience through collaboration and process improvements.
Health CareManufacturingMedical Device
Responsibilities
Leadership & Team Development: Direct, train, and develop the Accounts Receivable team, setting goals, managing performance, and fostering career growth to build a high-performing organization within GBS
Order-to-Cash Process Oversight: Own the end-to-end O2C process, including billing, credit management, collections, cash application, dispute resolution, and reporting. Ensure timely and accurate invoicing and credit memo processing
Credit Risk Management: Investigate credit standing of new and existing customers, approve credit limits, and manage risk to minimize bad debt exposure. Approve special payment plans consistent with policy
Collections & Dispute Resolution: Develop and execute collections strategies to reduce DSO and improve cash flow. Monitor aging reports and proactively manage delinquent accounts. Resolve disputes in collaboration with Sales and Customer Service
Policy, Compliance & Controls: Maintain and strengthen internal controls, ensuring SOX compliance and PCI adherence. Prepare audit documentation and support internal/external audits
Month-End Close & Reporting: Support month-end, quarter-end, and year-end close activities, including reconciliations and reporting. Assist in the preparation of monthly cash forecast reports for the Americas and share with Finance and Treasury. Monitor AR KPIs and provide actionable insights
Cross-Functional Collaboration: Partner with Sales, Customer Service, IT, and Finance to resolve disputes, improve processes, and enhance customer experience. Assist in training sales representatives on credit policies and practices
Strategic Initiatives: Lead and/or support projects and system implementations, partnering with IT and business units to design, test, and deploy innovative solutions
Process Improvement & Automation: Drive continuous improvement initiatives by implementing automation tools, leveraging new technologies, and streamlining workflows to enhance efficiency and scalability within the GBS framework
Other Duties: Assumes other responsibilities as needed and/or assigned by Management
Qualification
Required
Bachelor's degree in Accounting, Finance, or Business or equivalent experience (required)
Minimum 10 years of relevant AR experience, including credit and collections
Minimum 7 years successfully managing direct reports in an AR/O2C Shared Services or GBS environment
Experience managing global Order-to-Cash (O2C) processes and operations
Experience working in a SOX-compliant environment
Proficiency with ERP systems such as Oracle or Microsoft Dynamics
Knowledge of accounting, commercial law, bankruptcy laws, UCC filings, and PCI compliance
Ability to read and interpret credit reports
Strong analytical skills with ability to interpret data and provide actionable insights
Skilled at building partnerships and driving alignment across functions and regions
Preferred
MBA or advanced degree (preferred)
Company
CooperVision
CooperVision is one of the world’s leading manufacturers of soft contact lenses and related products and services. It is a sub-organization of The Cooper Companies.
5001-10000 employees
H1B Sponsorship
CooperVision has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (12)
2023 (14)
2022 (7)
2021 (13)
2020 (11)
Funding
Current Stage
Late StageLeadership Team
Michael Good
Divisional Chief Financial Officer
Recent News
2026-01-06
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2025-09-28
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