General Dynamics Land Systems · 5 hours ago
Field Service Representative
Tillicum, WA
Full-time
Onsite
New Grad, Entry Level
$68K/yr - $102K/yrGeneral Dynamics Land Systems (GDLS) is dedicated to providing innovative solutions for their customers, particularly those in military service. The Field Service Representative will support operational readiness by coordinating with customer representatives, conducting training, and overseeing maintenance of Stryker vehicles in Poland.
AerospaceManufacturingMilitary
No H1B
U.S. Citizen Only
Responsibilities
Coordinate and interface with customer representatives at command level, as well as senior program manager office representatives
Monitor and maintain configuration management for Stryker variant of vehicles in Poland
Monitor “SIGNAL APP” 24/7 chat. Must be able to articulate troubleshooting techniques in written (text) form promptly, professionally, politely, and accurately
Use skills, abilities, and workload demands to set mission priorities and maintain Operational Readiness Float (ORF) in the Poland FRA and down range
Conduct hands on training or sustainment training program for General Dynamics Land Systems mechanics, and M&E contractors
Oversee and assist with preventive maintenance checks and services (PMCS) on all Stryker variants to include sub-components and LRUs pertaining to the Stryker Platform
Oversee and troubleshoot and correct malfunctions in automotive systems (full up power-pack FUPP (engine, transmission, cooling), fuel, exhaust, driveline and suspension ) using built in test equipment (BITE), test equipment and/or manual troubleshooting procedures (MTPs), common and special tools and applicable technical documentation
Complete maintenance and administrative forms and other paperwork (reports) related to performance of duties
Provide property accountability for all assigned property. Assistance for property accountability where needed
Perform all duties in accordance with ISO processes
Perform duties as site Field Representative; Environmental, Hazmat, Safety, Fire prevention and administrative functions
Qualification
Required
Must be certified graduate of the Stryker FSR Academy
Must have High School Diploma and/or GED
Read and interpret troubleshooting and diagnostic procedures and flow diagrams for systems, subsystems and components
Travel to remote CONUS/OCONUS locations on short notice to support contingency operations
Work in improved and unimproved maintenance facilities, as well as other field environment and work duty locations as required
Occasional work in confined space within vehicle interior
Potential for exposure to temperature extremes in performance of duties
Physical requirements: Must pass and maintain company deployment requirements
Must meet and maintain ASR guidelines for driver's station entry as described in Standard Practice 2-644
Dexterity in fingers of both hand
Carry 70lbs (tool box or parts) up to 50'
Administrative and office skills required (Microsoft Office, EXCEL and Power Point). (May be required to demonstrate abilities)
Must be able to obtain and maintain successful NACI background for CAC (Common Access Card)
Must be a U.S. person
Must be able to gain and maintain access to all military installations in which the work is performed
Preferred
Multicultural work experience preferred
Benefits
Employees (and their families) are covered by medical, dental, vision, life and accident insurance plans
Disability insurance plans
Health spending account
Flexible spending account
401(k) retirement plan
Tuition reimbursement
Employees are also eligible to receive 6.66 hours of vacation per month
80 hours of sick/personal time per year
6-13 paid holidays each year depending on business circumstances and the applicable holiday schedule for that year.
Company
General Dynamics Land Systems
GDLS specializes in the design, development, production, support, and enhancement of tracked and wheeled military vehicles. It is a sub-organization of General Dynamics.
Founded in 1982
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Jeffrey Massimilla
Global Vice President of Engineering, Design and Technology
Recent News
2025-12-31
2025-11-01
Company data provided by crunchbase