Client Care Coordinator jobs in United States
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DK Law - Injury, Accident, and More · 8 hours ago

Client Care Coordinator

DK Law is a modern injury and accident law firm dedicated to providing exceptional client care. The Client Care Coordinator plays a crucial role in coordinating client care by connecting injured clients with medical providers and managing their treatment journey.

Legal

Responsibilities

Match clients with specialized providers based on injury type (chiropractors, orthopedists, pain management, etc.)
Schedule and track all medical appointments (initial evaluations, follow-ups, diagnostics)
Coordinate transportation solutions for clients with mobility challenges
Conduct weekly check-ins to monitor treatment progress and address barriers
Educate clients on the importance of consistent medical documentation
Escalate urgent medical needs to attorneys for case strategy adjustments
Maintain detailed records of all medical visits and treatment plans
Flag gaps in treatment that could weaken the case
Prepare regular treatment summaries for attorney review
Comply with HIPAA regulations
Role may include other relevant duties as assigned

Qualification

Personal Injury Law experienceBilingual in SpanishKoreanMicrosoft Office SuiteCommunication skillsAnalytical skillsTyping speed 50 WPMExperience in paperless environmentTime management skillsOrganizational skills

Required

Excellent oral and written communication skills
Ability to work in large teams and be computer savvy; experience with Microsoft Office Suite and digital e-filing
Excellent time management, communication, organization, and analytical skills
Experienced working in a paperless environment
Must be able to type at least 50 WPM

Preferred

2+ years of Personal Injury Law experience is highly preferred
Bilingual in Spanish or Korean is preferred

Benefits

Firm-paid medical, dental, vision, and life insurance after 60 days
401(k) with 3% company match after 1 year
2 weeks of PTO after 90 days
Access to our state-of-the-art on-site gym
Career pathing and development opportunities

Company

DK Law - Injury, Accident, and More

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Personal Injury Law Firm

Funding

Current Stage
Growth Stage

Leadership Team

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Daniel Kim
Managing Partner | Founder
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