Beauty Co-Lab · 23 hours ago
Manager, Investment Operations
Beauty Co-Lab (BCL) is a bespoke Omnicom Media Group unit for L’Oréal USA delivering an industry-leading agency solution that drives business growth and transformation. The Manager, Investment Operations will lead a team focusing on cross-division priority items, managing media investment processes, and ensuring client timelines are met while developing best practices within the team.
Marketing & Advertising
Responsibilities
Has strong working knowledge of digital media landscape and ad technology
Strong time management and problem-solving skills, proactivity, attention to detail
Comfort speaking in front of clients and others; attends meetings and provides clear written recaps/notes of all meetings, leads meetings when necessary
Attends Mandatory training sessions/webinars to become fluent in media planning tools and platforms specific to BCL
Works with other Ops teams to refine/redevelop larger team processes as business needs change
Functions as primary oversight and escalation point for all cross-division business for internal BCL and external client teams
Oversees and maintains team’s status sheets and process documents
Daily monitoring of Hive ticketing system for buy set up and entry in buying platforms on behalf of client Investment teams, HOK support when needed
Oversees and assists with Investment Ops monthly data compilation, billing, and invoice clearance responsibilities
Liaises with outside vendors on Ways of Working and function as escalation point for roadblocks within the Monthly invoicing/billing process
Delegates and provides clear written instructions and deadlines to team members for ad hoc projects
Leads and orchestrates the review of Uncleared/RNO reports, variance reports, and annual audits
Reporting - organize and pivot data information in a digestible fashion
Monitors client, competitor, and industry changes
Attends any additional partner meetings to further understanding of the media marketplace and build relationships amongst the vendor community
Supports ad-hoc data requests for forecasting, billing, promotional performance, etc
Performs various other duties as assigned, including functioning as a backup/coverage for other team members, including Director
Qualification
Required
Bachelor's degree in marketing, advertising or communications
3 or more years of agency experience or relevant/translatable work
Extensive experience working with Media Ocean (Prisma/DDS) priority, Ad Servers (Google Campaign Manager, Innovid) preferred, brand verification partners IAS/Doubleverify, and at least one investment platform: Meta, Google Ads, DV360, etc
Advanced Microsoft Excel skills and ability to work with scaled Excel spreadsheets is mandatory
Strong attention to detail focusing on accuracy of numbers and ability to cross-check formulas & related numbers across related reports
Ability to problem solve to develop solutions, troubleshooting a must
Strong project management skills – meeting deadlines with reliance on cross-discipline, cross-team collaboration
Help educate internally and client team on latest trends, best practices, technologies, etc
Ability to effectively merchandise successes to the client
Effectively manage and develop junior team members (mentoring, training, etc.)
Benefits
Health insurance
Vision insurance
Dental insurance
401(k)
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Vacation days
Sick days
Personal days
Paid parental leave
Paid medical leave
STD/LTD insurance benefits
Company
Beauty Co-Lab
Beauty Co-Lab (BCL) is a bespoke Omnicom Group unit for L’Oréal USA delivering an industry-leading agency solution that drive business growth and transformation.