CPG · 14 hours ago
Critical Systems Technician IV, Switchgear
South Santan, AZ
Full-time
Onsite
Senior Level
7+ years expCPG is a company that specializes in mission critical electrical equipment, and they are seeking a Critical Systems Technician IV, Switchgear. The role involves start-up, commissioning, repairs, preventive maintenance, and troubleshooting of critical electrical systems, while providing technical support and ensuring project specifications are met.
Data CenterInformation TechnologyIT Infrastructure
No H1B
U.S. Citizen Only
Responsibilities
To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Pre-Sales Support
Review technical specifications with sales team and project managers to identify field operations scope of project as defined in CPG bid packages
Interface with sales team to ensure proper specification compliance
Review of Submittal Packages
Factory Support: Review equipment specifications to ensure systems meet facility requirements
Attending factory witness testing as required
Follow-up with Factory Project Managers to ensure punch list items identified during factory witness test are resolved before shipment
Ensure factory punch list items identified as field repairable are completed when the equipment arrives on-site
Interface with engineering, quality, and product support as required
Installation:
Conduct a formal and comprehensive discussion of the elements and scope of work and change order policy/process
Ensure regular scheduled meetings are held between the field PM, Sales, and the customer
Advise Field Service Management of project staffing requirements
Interface with contractors, vendors, and customers, acting as a site single point of contact
Provide job specific technical support
Work with Field Management and Scheduling to ensure site staffing/scheduling meets job requirements
Coordinate all site testing, 3rd party labor, and test equipment as required
Interface with the factory to resolve any site related technical issues
Project
Identify manpower/labor requirements based on work specification
Develop overall project schedule and monitor ongoing potential impacts
Identify and report potential margin impacts
Identify and report on work requested outside of the original scope ensuring change orders are generated
Provide regular status reports to the responsible CPG Project Manager and Director, Service Operations
Final Turnover:
Direct feedback to the responsible CPG Project Manager for problem resolution
Provide required site documentation per project specification
Obtain the customer’s final acceptance at job completion by project specification
Other Functions
Coordinate specialized commissioning/testing of systems
Conduct specific familiarization training for customers and field engineers
Provide technical support to regional personnel in management direction
Conduct site visits during regional travels at management direction
Respond to service calls as required
Ability to travel up to 30% of time
Perform preventive maintenance services (PM) on contracted gear and other components
Coordinate communications to field and factory as to lessons learned during projects
Other duties as assigned by Field Service Manager and Regional Service Director
Must be a US CIT
Qualification
Required
High school or equivalent preferred
Bachelor's Degree in electronics, electrical theory, or similar discipline requires highly desirable or equivalent work experience. Military training is an acceptable equivalent to a formal degree
7+ years of field repair / customer service experience with ups, electrical, electro-mechanical or electronics related equipment or equivalent military equipment experience required
Three to five years of mission critical specific product experience required
Knowledge of Critical Power Systems
Experience with critical power equipment, including UPS, switchgear, PLCs, batteries, monitoring equipment, generators, etc
Ability to read and understand one-line diagrams, blueprints, schematics, and construction drawings
Ability to train, influence and motivate team members
Experience writing JHAs, MOPS, technical reports and procedures
Excellent written and oral communication skills
Outstanding Customer relations skills
Ability to make independent decisions
Maintain valid state vehicle operator's license
US Citizenship
Technical Writing skills, including use of Word, Excel, MS Project
Technical and troubleshooting skills
Testing experience per NETA and NICET
Ability to supervise multiple employees
Preferred
NETA/NICET Level 2 or 3 preferred
Benefits
Health Benefits - (Medical, Dental & Vision Insurance)
Flexible Spending Account Options
401K Plan
Employer paid Life & Disability Insurance
Paid Time Off
Employee Referral Program
Employee Assistance Program (EAP)
Company
CPG
CPG is an IT company that focuses on data center, project management, and IT infrastructure solutions for its clients.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$32.22M2023-06-01Series Unknown· $32.22M
Leadership Team
Benjamin Pawson
Chief Financial Officer
Anita Simmons
Chief Human Resources Officer
Recent News
2024-05-25
Business Journals
2024-05-22
2024-05-16
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