CRG · 16 hours ago
Supply Chain Coordinator/Specialist
CRG is seeking a Supply Chain Coordinator/Specialist to manage communication regarding shipment status and accessorial changes. The role involves supporting the Logistics Team with various functions including auditing carrier invoices and maintaining data integrity within the TMS system.
Responsibilities
Review suspended carrier invoices and provide resolution and approval to carrier partners
Review detention and other accessorial charge requests and get authorization key stakeholders
Provide payment status to carrier’s and give feedback on aging invoices
Review planned shipments for plants from pickup to point of delivery and resolve any problems for plants and carriers’ partners around appointment setting, contact information, rating, missed pickups, and missed deliveries
Communicate with the Logistics Team and direct Managers daily to escalate issues; loads requiring recovery, spot quote shipments, critical or urgent issues on shipments or site needs, etc
Track & trace shipments, manage and report on various measurables in the TMS including, but not limited to carrier tender rejections, late delivery and pick-up, late delivery reason codes, load updates from carriers, critical customer lists, and others as needed
Maintain TMS data integrity, error corrections, template updates, rate and carrier management within the TMS and other administrative functions within the TMS
Assist in executing and communicating carrier scorecard data results for the carriers
Maintain company location database (Plants, Customers, Carriers, Suppliers)
Communicate weekly Fuel Surcharge updates
Monitor freight invoices for fuel cost discrepancies and research as needed
Provide TMS training to new Masonite carriers and site users; develop and maintain SOP’s that pertain to TMS training; assist in TMS implementation
Other duties as assigned
Qualification
Required
Associates degree; or 3 years post-high school work experience
Intermediate analytical skills/experience
Minimum 1 year business analytics experience
Minimum 1 year freight audit experience
Minimum 2 years of customer service experience
Minimum 2 years of Transportation or Load Planning experience
Intermediate skill level with MS Office; required Excel and Word
Strong teamwork, communication, and interpersonal skills
Intermediate PC skills including spreadsheets, word-processing and database management
Must be results oriented, have a sense of urgency, driven to succeed, have excellent communication skills, and is self-motivated
Excellent verbal, written, negotiation and organizational skills
Strong prioritization, planning, and reporting competency
Company
CRG
CRG Corporation is a national Executive Search firm and Staffing agency. For the past three decades, we have supported corporations across the U.S.