Academy Bank · 7 hours ago
Treasury Management Support Specialist I
Kansas City, MO
Full-time
Onsite
Entry Level
$21.63/hr - $25.49/hr
2+ years expAcademy Bank, N.A. is seeking a Treasury Management Support Specialist I to assist the bank's commercial clients in managing their financial obligations. The role involves providing exceptional client service, supporting treasury management products, and maintaining client relationships while ensuring compliance with corporate initiatives.
BankingFinancial Services
Responsibilities
Responsible for daily support of treasury management products including remote deposit capture, ACH, wire transfers, positive pay and electronic banking
Display a working knowledge of all treasury management products
Responsible for the implementation of treasury management products which includes initial set up of a service and training the client
Provide ongoing white-glove support of all treasury management products
Troubleshoot and respond to inquiries and problems of a moderately complex and technical nature received via phone call, email, or web chat
Participate in communications regarding product enhancements or changes benefiting or affecting the client
Assist with yearly treasury management product audits
Ensure work premises constitutes a safe work environment that promotes positive bank image, including regular inspection for and remediation of any hazardous conditions; regular maintenance and cleaning of premises; adherence to all posting requirements in jurisdiction, including human resources and compliance postings; and provision of comfortable and appropriate space for associates to conduct banking business
Understands, embodies, communicates, and instills corporate initiatives and vision, including the Six Pillars of Success
Maintains client information in complete confidence
Completes other specified duties as assigned
Regular attendance required, working at the assigned worksite, or assigned remote location during regular business hours and/or assigned hours
Qualification
Required
Possess exceptional client service skills
Strong problem-solving skills
Motivated and organized self-starter with strong attention to details
Ability to manage multiple priorities
Possess effective communication (verbal, presentation, written) skills
Knowledge of MS Office and Webex
High School Diploma or Equivalent
2+ years client service experience required
Preferred
Prior Treasury Management or Business Banking experience preferred
Benefits
Medical
Dental
Vision
401(k) plan
Company paid life insurance
Short and Long-term disability insurance
Company paid vacation, paid leave and holidays
Company
Academy Bank
Academy Bank Academy Bank offers a strong commercial banking platform for the company to provide a wide array of products and services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Chuck Frederick
EVP, Chief Retail Officer
Dan Dickinson
Chief Credit Officer
Recent News
2025-11-06
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