Northwest Administrators, Inc · 1 day ago
Supervisor, Pension Services (WCT)
Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. As a supervisor in the Pension Services Department, you will oversee administrative functions, lead a team, and implement process improvements to ensure quality and compliance.
ConsultingFinancial Services
Responsibilities
Oversee administrative functions performed in the Pension Service department
Respond to escalated customer requests
Lead a team of approximately 15 employees (including performance management and timesheet approvals)
Coordinate training of new employees and evaluate results
Monitor and assess department workflow and identify/implement areas for process improvement
Monitor quality and compliance for accuracy and completion of work
Qualification
Required
Proven ability to influence others to get work done
Demonstrated written and verbal communication skills
Delivers exceptional customer service with flawless follow through
Proficient in MS Office Suite of tools
Preferred
3 years of supervisory experience, including managing onsite teams
Bachelor's degree in a related field
Benefits
Excellent Medical, Dental (w/Ortho), Vision, Rx benefits, disability, life insurance
Optional benefits include health flex spending & dependent care assistance plans, pet insurance
Paid Vacation (10 days), Sick Leave (10 days) and Holidays (10 days)
Generous 401k plan with company base contribution & match
Work-Life Balance
Company
Northwest Administrators, Inc
Northwest Administrators is an accounting company providing audit, tax, and financial planning services.