Origin · 4 hours ago
Senior Healthcare Receptionist - South Austin
Austin, TX
Full-time
Onsite
Senior Level
$21/hr - $31/hrOrigin is a company dedicated to transforming women’s healthcare by making pelvic floor and whole-body physical therapy more accessible. The Senior Healthcare Administrative Receptionist will support patients through excellent customer service and teamwork, handling administrative tasks, scheduling, and patient communications.
FitnessHealth CareWellnessWomen's
Responsibilities
Supporting patient questions, requests, and general communication via phone and email
Completing daily and weekly administrative tasks
Welcoming, checking-in, checking-out and scheduling patients for follow-up visits
Taking payments
Scheduling patients (via phone, from waitlist, in collaboration with our Patient Services team)
Schedule verifications (checking for duplicates)
Insurance verifications
Addressing or escalating patient concerns
Collaborating with other departments and teams at Origin via Slack and email
Managing and ordering inventory (clinic supplies, retail, etc)
Reporting on clinic stats (# of openings, waitlist status, etc) at end of shift and weekly
Other tasks as assigned
Qualification
Required
Excellent verbal, written, and interpersonal skills
Proven experience delivering high-touch customer service; professional phone presence, comfortable speaking with various patients and team members
High attention to detail and follow-through on tasks
Ability to think critically, understand nuance, and problem-solve on the fly to de-escalate situations
Technology proficiency and a comfort level multitasking with multiple technology platforms
Comfort working in a fast-paced startup environment
Must be able to maintain the confidentiality of sensitive information
Preferred
Previous hospitality, healthcare, and/or customer service experience
Benefits
Premium Healthcare Coverage: Employer-paid health reimbursement account covering in-network medical expenses like prescriptions, copays, and deductibles. Plus, excellent dental and vision insurance.
Financial Security: A 401(k) plan with employer matching and student loan payment support to shorten loan terms by up to 3 years.
Generous Paid Time Off: Flexible PTO, 9 paid holidays, and additional wellness days to help you recharge and maintain work-life balance.
Parental & Family Support: Paid parental leave, free expert guidance (from social workers to midwives) for mental health, childcare, neurodivergence, and more.
Paid Professional Growth Time to invest in growing your career and work-related skills each year.
Continuing Education Stipends to make those dream classes and conferences affordable.
Wellness Perks: Access to Wellhub, wellness days, and affordable pet insurance options for your furry family.
Weekly bonus potential to earn well above market pay.
Company
Origin
Origin provides physical therapy designed for women & mothers offering expert care for common female health issues, on-line and in-person.
Founded in 2007
51-200 employees
H1B Sponsorship
Origin has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (2)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Brand Foundry Ventures
2021-04-13Seed
Leadership Team
Carine Carmy
Co-Founder & CEO
David Yadegar
Co-Founder
Recent News
Springbank Collective-
2023-07-28
Company data provided by crunchbase