United Community · 5 hours ago
Business Process Analyst - Navitas
Ponte Vedra Beach, FL
Full-time
Onsite
Mid, Senior Level
$60K/yr - $93K/yr
3+ years expNavitas is seeking a highly skilled Business Process Analyst to support enterprise-wide process improvement efforts across Navitas Credit Corp., a United Community Company. This role plays a critical part in helping the organization understand how work gets done today — and how it should get done tomorrow — by partnering with business leaders, IT, and transformation teams to drive efficiency, scalability, and operational excellence.
Banking
Responsibilities
Partner with stakeholders to interview, observe, and analyze end ‑ to ‑ end processes across departments
Document current ‑ state workflows, identifying inefficiencies, risks, pain points, and breakdowns
Facilitate workshops to define future ‑ state processes aligned to strategic business goals
Translate complex operations into clear process maps and documentation
Identify opportunities for standardization, automation, and optimization across systems and teams
Serve as a trusted intermediary between business teams and development resources
Translate business challenges into well ‑ defined requirements and use cases
Provide context, clarity, and functional insight to IT, Salesforce teams, and other technology partners
Ensure strong alignment between solutions, process design, and enterprise objectives
Lead requirements gathering for initiatives of varying scope and complexity
Assist in building business cases and conducting impact analyses
Identify risks, assumptions, and constraints early and proactively
Ensure proposed solutions address root causes rather than surface ‑ level symptoms
Prepare polished, executive ‑ ready summaries and presentations
Present findings, recommendations, and trade ‑ offs to senior leadership
Support informed decision ‑ making through clear, structured analysis
Support project planning, scope definition, and milestone tracking
Partner with project managers to ensure requirements are understood and delivered as intended
Track risks, dependencies, and action items
Support change management, communication, and adoption efforts
Qualification
Required
3–7+ years of experience in business analysis, process improvement, or related roles
Bachelor's degree or equivalent professional experience
Strong analytical and problem ‑ solving skills
Excellent stakeholder interviewing and facilitation capabilities
Clear and effective written and verbal communication skills
Comfort working across multiple departments, teams, and systems
Highly organized, adaptable, and able to thrive amid ambiguity
Experience presenting to senior leadership
Strong understanding of business process modeling and SDLC concepts
Experience partnering with IT teams on system initiatives
Must be able to pass a background & credit check
Preferred
Experience in equipment finance
Salesforce experience
Professional certifications such as CBAP, PMI ‑ PBA, Lean Six Sigma, or PMP
Company
United Community
Since 1950, United Community has been driven to provide best-in-class service as we work to improve the financial well-being of the people and communities we serve.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
DeVan Ard
CEO
J Scott Preston
Division CEO United Community Bank
Company data provided by crunchbase