Samsung SDS America · 6 days ago
Logistics Freight Forwarding Sales Associate (EM7144)
Plano, TX, US
Full-time
Onsite
Entry, Mid Level
1+ years expSamsung SDS America is a leading player in the global logistics market, providing innovative logistics solutions through technology. The Logistics Freight Forwarding Sales Associate will focus on driving business growth by acquiring new customers and managing the sales process to convert opportunities into revenue.
Information Technology & Services
Responsibilities
Identify and engage potential clients through cold calls, sales tools, and market research
Prepare and present tailored logistics proposals, including fulfillment services and local transportation (W&D)
Actively participate in bid processes and follow up on opportunities
Explore upselling and cross-selling opportunities within new and existing accounts
Manage the full sales cycle from lead generation to contract closure
Achieve assigned sales and profitability targets
Track pipeline and follow up on potential opportunities using CRM or sales tools
Collaborate with the Pricing team to source competitive freight rates and structure profitable proposals
Work with the Legal team to review and finalize contracts
Negotiate pricing, contract terms, and service agreements to secure mutually beneficial deals
Serve as the primary contact for customers, ensuring smooth service delivery
Troubleshoot cost or operational issues and coordinate with the Operations team to maintain service continuity
Monitor and manage accounts receivable (AR) and accounts payable (AP), ensuring timely collection and payment
Coordinate with the Claims/Customer Service team to resolve complaints and service-related issues
Build and maintain strong client relationships, providing updates, service information, and industry insights
Ensure customer satisfaction by proactively addressing potential issues
Work with Sales, Marketing, Operations, Pricing, Legal, and Claims teams to deliver solutions aligned with customer needs
Coordinate internal resources to support account growth and service quality
Provide regular updates to management on sales performance, pipeline, AR/AP status, and business opportunities
Share insights on market trends, competitor activities, and potential opportunities
Qualification
Required
High School diploma required; Bachelor's in Business, Marketing, Logistics, Supply Chain, or related field preferred
1–3 years of experience preferred; 3+ years highly desirable in logistics, 3PL, or sales roles
Proven sales experience in logistics, freight forwarding, or related industries
Experience with consulting-based logistics proposals a plus
Background in W&D operations: FTL, LTL, warehouse transportation, and fulfillment services highly preferred
Experience in ocean/air freight forwarding preferred
Proactive, positive attitude with strong relationship-building and business development skills
Understanding of logistics operations, pricing, and financial basics (AR/AP)
Excellent communication, presentation, and problem-solving skills
Strong organizational skills and ability to manage multiple priorities
Self-motivated, enthusiastic, and team player
Proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook)
Willingness to travel up to 30% in the U.S
Benefits
Comprehensive Health Coverage
401(k) with Company Match
Flexible Spending Accounts (FSAs)
Paid Time Off & Holidays
Family/Medical/Bereavement/Parental Leave
Life & Disability Insurance
Employee Discounts
Wellness Programs
Learning & Development
Service Awards
Subsidized Lunch Support
...and more!
Company
Samsung SDS America
Samsung SDS America (SDSA) is the U.S. subsidiary of Samsung SDS, a global leader in cloud and digital transformation.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Daniel H.
Manager Strategic Partnership Digital Health
Hea Mi Woo
Executive Assistant to CEO
Company data provided by crunchbase