Havenly Brands (Havenly, Interior Define, Burrow, The Citizenry, The Inside, and St. Frank) · 13 hours ago
Design Expert, Sales - Burrow
Los Angeles, CA
Full-time
Onsite
Mid Level
$50K/yr - $60K/yrHavenly Brands is a leading interior design service that is transforming the furniture shopping experience. They are seeking a sales-driven Design Expert in their LA Studio to deliver personalized customer experiences while driving sales growth through consultations and effective sales processes.
ConsumerE-CommerceHome DecorInterior Design
Responsibilities
Achieve Sales Targets: Meet and exceed monthly sales quotas by delivering exceptional customer service and expert product knowledge
Client Consultations: Engage clients both in-store and virtually, consulting them on furniture selections and design choices tailored to their needs
Lead the Sales Process: Own the entire customer journey, from initial inquiry to purchase execution, ensuring a smooth, efficient, and personalized experience
Drive Sales Growth: Identify and act on opportunities to enhance sales and improve the overall customer experience within the studio
Product Expertise: Master the details of our product offerings and design services, confidently guiding clients through their purchasing decisions
Spatial Planning & Design Mood Board Creation: Work with clients to complete their room design, and ensure proper size and fit of all selected furniture pieces. Experience with 2D and 3D design softwares is a plus
Follow-Up & Retention: Maintain proactive and timely communication with clients post-purchase to ensure their satisfaction and encourage repeat business
Market Engagement: Act as a brand ambassador to cultivate a strong community presence in LA and build local customer relationships
Qualification
Required
Achieve Sales Targets: Meet and exceed monthly sales quotas by delivering exceptional customer service and expert product knowledge
Client Consultations: Engage clients both in-store and virtually, consulting them on furniture selections and design choices tailored to their needs
Lead the Sales Process: Own the entire customer journey, from initial inquiry to purchase execution, ensuring a smooth, efficient, and personalized experience
Drive Sales Growth: Identify and act on opportunities to enhance sales and improve the overall customer experience within the studio
Product Expertise: Master the details of our product offerings and design services, confidently guiding clients through their purchasing decisions
Spatial Planning & Design Mood Board Creation: Work with clients to complete their room design, and ensure proper size and fit of all selected furniture pieces
Follow-Up & Retention: Maintain proactive and timely communication with clients post-purchase to ensure their satisfaction and encourage repeat business
Market Engagement: Act as a brand ambassador to cultivate a strong community presence in LA and build local customer relationships
Sales Experience: You have deep sales experience (preferably in furniture or interior design) and are passionate about hitting and exceeding targets
Interior Design Experience: You have experience in the Interior Design and/or home furnishings industry. Are able to speak to and create mood boards, and floor plans for clients
Customer-Centric: You excel in creating memorable and meaningful customer experiences that result in sales conversions
Team Player: You thrive in a collaborative environment, helping the team meet shared goals while also driving individual sales success
Goal-Oriented: Proven track record of meeting or exceeding sales targets with a consultative selling approach
Organized & Efficient: You manage multiple clients and projects efficiently, ensuring timelines are met and customer expectations are exceeded
Tech-Savvy: Proficient with tools like Canva, interior design floor planning software, and Google Suite, and comfortable adapting to new platforms in a tech-driven environment
Adaptable: You're flexible, solutions-focused, and able to thrive in a fast-paced, startup-like setting
Passionate About Design: You stay informed on the latest trends in interior design and furniture and have a strong eye for aesthetics
This is a full-time position based in our LA Studio, including standard retail hours, and weekend availability
The role includes standing, bending, and maneuvering in the studio to assist clients and arrange product displays
Ability to lift up to 50 lbs. and handle furniture items as needed
Preferred
Experience with 2D and 3D design softwares is a plus
CRM experience is highly preferred
Benefits
PTO
Health benefits (medical, dental, vision)
401K
Company equity
Employee discounts on furniture and design services
Company
Havenly Brands (Havenly, Interior Define, Burrow, The Citizenry, The Inside, and St. Frank)
Open the door to better living. Havenly Brands is on a mission to redefine how people shop for home.
Founded in 2014
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$85.82MKey Investors
Suttona CapitalFoundry GroupBinary Capital
2021-12-22Series Unknown
2021-06-02Series C· $28M
2020-06-04Series Unknown
Leadership Team
Lee Mayer
Co-Founder & CEO
Emily Motayed
Co-Founder
Recent News
2026-01-09
Business Insider
2025-11-03
2025-05-06
Company data provided by crunchbase