Guardian Dentistry Partners · 12 hours ago
Technology Integration Manager
Guardian Dentistry Partners is a fast-growing Dental Partnership Network focused on empowering dentist entrepreneurs. The Technology Integration Manager will ensure seamless technology operations across dental practices, manage MSP partnerships, and oversee core system administration to enhance operational efficiency.
DentalHealth CareMedical
Responsibilities
Serve as the primary lead for PMS conversions and technology onboarding during practice transitions
Coordinate and validate hardware and driver installations, resolving integration dependencies in collaboration with IT, Operations, and Revenue Cycle teams
Manage core platforms including Denticon, Microsoft 365, Teams, EDR ,RMM and SharePoint, ensuring proper access control, configurations, and governance
Maintain a high standard of technology experience at the practice level, escalating and coordinating issues with MSPs to resolution
Manage O365 , Exchange ,Azure and Entra SSO
Manage external Managed Service Providers, ensuring SLA adherence, quality of service, and efficient handling of onsite and remote service requests
Track and approve MSP dispatches while maintaining visibility into practice-level technology needs and performance trends
Serve as the primary Guardian Dentistry Partners contact for technology vendors, third-party platforms (Jarvis, Dental Intel, etc.), and integration partners
Build strong relationships with Operations, Finance, Clinical, and RCM teams to ensure technology initiatives align with business objectives
Provide structured updates on integration progress, technology performance, and vendor status to internal stakeholders
Participate in routine IT/Technology leadership updates and project status meetings
Qualification
Required
Bachelor's Degree preferred
5–10 years of dental or DSO operations experience
Minimum 3 years of dental office or practice technology management experience
5 years hands-on experience in Practice Management System conversions
3+ years of project coordination or project management experience
2–3 years delivering PMS or technology training to end users
3-4 years experience managing O365, Azure and Entra
Hands-on experience with Denticon, Dentrix, Open Dental, and/or Eaglesoft
Strong understanding of HIPAA, data security, and compliance within a DSO environment
Experience training users on PMS or operational systems
Vendor management and MSP coordination experience strongly preferred
Benefits
401(k): Eligibility with company match
Comprehensive medical, dental, vision, life insurance, and disability coverage
Company
Guardian Dentistry Partners
Guardian Dentistry Partners is a dental support organization that provides dental practices and dental partnership programs.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Morgan Stanley Private Credit
2024-05-06Series Unknown
Leadership Team
Recent News
Morgan Stanley Investment Management
2025-03-21
Business Wire
2025-03-04
EIN Presswire
2024-11-05
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