NMI · 16 hours ago
Senior Analyst, Order to Cash Operations
United States
Full-time
Remote
Mid, Senior Level
$75K/yr - $105K/yr
3+ years expNMI is a company that empowers partners with innovative payment solutions. They are seeking a Senior Analyst for their Order to Cash Operations to oversee the entire order-to-cash process, collaborate with cross-functional teams, and drive process improvements.
Financial Services
No H1B
Responsibilities
Process and validate sales orders, ensuring accuracy and compliance with company policies
Coordinate with sales, finance, and logistics teams to ensure timely order fulfillment
Monitor and resolve order discrepancies, delays, and other issues
Participate in regular meetings with sales leadership to discuss deal pipeline, challenges, and opportunities
Generate and distribute invoices in a timely manner
Ensure accuracy in billing, pricing, and customer data
Address and resolve billing inquiries from customers and internal stakeholders
Monitor accounts receivable and follow up on overdue accounts
Implement collection strategies to minimize aged receivables
Work with customers to resolve payment issues and negotiate payment terms when necessary
Manage the deal approval process, ensuring timely and accurate review by relevant stakeholders
Ensure contracts comply with company policies, financial guidelines, and legal requirements
Analyze contract terms and conditions, identifying potential risks or issues
Evaluate custom pricing requests and escalate for approval as necessary
Provide feedback and recommendations for contract amendments or adjustments
Participate in cross-functional projects aimed at enhancing system capabilities and process workflows
Identify opportunities for automation within the O2C process and collaborate with IT and process improvement teams to implement RPA solutions
Develop and maintain documentation of O2C processes, policies, and procedures
Generate regular and ad-hoc reports on O2C metrics, including order volumes, DSO (Days Sales Outstanding), and collections performance
Analyze data to identify trends, opportunities, and areas for improvement
Present findings and recommendations to management
Qualification
Required
Bachelor's degree in Accounting, Finance, or related field
3+ years of experience in Order to Cash operations, with a focus on billing and collections
Strong analytical skills with the ability to interpret data and make informed decisions
Proven track record of driving process improvements and implementing best practices
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
Self-motivated and able to thrive in a fast-paced, dynamic environment
Experience with Robotic Process Automation (RPA) tools (e.g., UiPath, Automation Anywhere, Blue Prism) is required
Proficient in Microsoft Excel, Google Sheets, and other office products
Preferred
Experience with contract review, deal desk operations, or sales order management is preferred
Proficiency in Netsuite or similar ERP systems. Experience with Zone Billing is a plus
Experience in Salesforce or similar CRM tools is a plus
Experience leading projects/programs is a plus
Benefits
A remote first culture!
Flex PTO
Health, Dental and Vision Insurance
Company volunteer days
Company
NMI
NMI is a global leader in embedded payments, powering more than $200 billion in payment volumes every year.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Kyle Pexton
CFO
Scott Hart, CFA
Chief Financial Officer
Company data provided by crunchbase