Okta · 6 hours ago
IT Support Intern (Summer 2026)
San Francisco, California
Internship
Onsite
Intern
Start in 2026 SummerOkta is The World’s Identity Company, providing secure access and authentication solutions. They are seeking a dynamic and motivated intern to deliver technology support experiences for employees, focusing on IT issue resolution and maintaining in-office technologies.
CRMEnterprise SoftwareIdentity ManagementIT InfrastructureManagement Information SystemsSoftwareWeb Development
Responsibilities
Daily support of onsite technologies including laptops, desktops, and workplace technologies
Daily conference room system checks and preventative maintenance. This will include confirming function and fixing any found issues
Create knowledge base articles to support timely troubleshooting
Create best practice videos for OktaTV
Break/Fix support as issues are discovered and resolving issues in a timely manner. Resolving support tickets in a timely manner
Learn how to prevent reoccurring issues and improve system stability
Become a resource for users to learn how to use conference rooms
Live event support during all company meetings and smaller meetings in All Hands space
Support remote users attending meetings and monitor event recording
Qualification
Required
Currently pursuing a bachelor's degree in Information Technology, Computer Science, or a related field and graduating December 2026 or Spring 2027
General IT troubleshooting skills
Ability to document technical systems and issues
Experience with networking and understanding of DHCP, DNS, VLANs and VPN
Experience with video conferencing
Experience with DHCP, iOS and Windows
Understanding of SaaS application management
Self-motivated, results-oriented, data-driven, adaptable, with strong time management skills
Experience with Confluence or other knowledge base platforms
Preferred
Experience with ServiceNow is (a plus)
Experience with Slack, Google Suite, MAC OSX, Windows OS, Okta
Benefits
Making Social Impact
Developing Talent and Fostering Connection + Community at Okta
Company
Okta
Okta is a management platform that secures critical resources from cloud to ground for workforce and customers.
Founded in 2009
5001-10000 employees
H1B Sponsorship
Okta has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (117)
2024 (133)
2023 (108)
2022 (201)
2021 (142)
2020 (120)
Funding
Current Stage
Public CompanyTotal Funding
$1.23BKey Investors
Sequoia CapitalAndreessen Horowitz
2020-06-08Post Ipo Equity· $1B
2017-04-06IPO
2017-03-30Secondary Market
Leadership Team
Todd McKinnon
CEO & Co-Founder
Frederic Kerrest
Vice-Chairman & Co-Founder
Recent News
2026-01-18
BiometricUpdate.com
2026-01-16
Company data provided by crunchbase