Subsense Inc. · 7 hours ago
Head of Operations
Palo Alto, CA
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expSubsense is a deep-tech company developing the world’s first non-surgical, bidirectional brain-computer interface. They are seeking a Head of Operations to design and scale the company’s operational, people, systems, and governance infrastructure as they transition from R&D to clinical and growth phases.
BiotechnologyMedical DeviceNeuroscience
Responsibilities
Own and scale core operational processes across Operations, HR, IT, and Facilities
Manage end-to-end operational workflows that support R&D, clinical, and corporate growth
Act as the execution anchor translating leadership decisions into structured action plans
Own procurement strategy, vendor oversight, and spend controls across R&D, product, and corporate operations
Partner with Finance & Legal to ensure compliant purchasing workflows, vendor governance, and budget alignment as the company scales
Run and continuously develop scalable HR operations to support company growth including: hiring workflows, onboarding, performance cycles, compensation processes, and policies, applying creative solutions to complex problems
Support leadership with org design, role clarity, ownership (RACI), and disciplined execution, proactively identifying and resolving people- and process-related bottlenecks
Support the company growth from a Seed to Round A
Own internal IT infrastructure, access control, security basics, and vendor coordination
Ensure reliable, compliant systems for collaboration, data security, data access, and internal reporting
Partner with GRC on IT-related risk management and controls
Own facilities operations (labs, offices, vendors, access, safety basics)
Ensure execution of expansion plans to support company-wide milestones, primarily R&D
Coordinate space planning, capacity tracking, and operational readiness for growth
Act as the operational point of contact between teams, landlords, and vendors
Own and coordinate GRC execution across the company
Implement and maintain company Policies and internal governance framework
Lead QMS implementation in close collaboration with Regulatory/R&D and Finance/Legal
Own Operational Risk Management: HR, IT, security, and operational risks
Maintain risk registers, mitigation plans, and escalation paths
Partner with Finance & Legal on budgeting, reporting readiness, audits, and investor diligence
Build dashboards, trackers, and operational reporting for leadership visibility
Qualification
Required
5+ years in Operations, Business Operations, or COO/Head of Ops-type roles in startups or scale-ups
Experience building operational systems from early stage through growth
Strong exposure to regulated or compliance-heavy environments (biotech, med-tech, deep-tech, life sciences preferred)
Hands-on experience across HR operations, internal systems, and facilities
Proven ability to design processes, not just run them
Company
Subsense Inc.
Subsense is a neurotechnology company developing the first non-surgical, nanoparticle-based bidirectional brain-computer interface.
2-10 employees
Funding
Current Stage
Early StageTotal Funding
$27MKey Investors
Golden Falcon Capital
2025-12-11Seed· $10M
2025-02-18Seed· $17M
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