Customer Service & Mailroom Operations Associate jobs in United States
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The Jerz Group | Zero Tax Expert · 4 days ago

Customer Service & Mailroom Operations Associate

The Jerz Group is a company specializing in legal services and global immigration. They are seeking a reliable and detail-oriented Customer Service & Mailroom Operations Associate to support daily operations and enhance client experience.

Law Practice

Responsibilities

Serve as a first point of contact for clients, addressing general questions and directing inquiries appropriately
Provide reception support as needed, including greeting visitors and managing incoming calls
Receive, sort, log, and organize incoming and outgoing mail and packages
Maintain and follow established organizational and filing systems with accuracy and confidentiality
Coordinate mail handling with internal legal and administrative teams
Ensure timely distribution of documents and correspondence
Support general office operations as needed

Qualification

Customer service skillsAttention to detailOrganizational skillsProfessional demeanorAdaptability

Required

Strong communication and customer service skills
High attention to detail and organizational discipline
Ability to follow systems and processes consistently
Professional demeanor and comfort working in a legal services environment
Dependable, flexible, and able to adapt to changing daily needs

Preferred

Prior customer service, reception, or mailroom experience preferred (but not required)

Company

The Jerz Group | Zero Tax Expert

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Citizenship & Residency Planning: Assistance in acquiring second citizenships or residencies through descent, investment, or naturalization.

Funding

Current Stage
Early Stage
Company data provided by crunchbase