Net2Source (N2S) · 23 hours ago
Servicenow HAM Pro Operations Analyst
Bethesda, MD
Contract
Hybrid
Entry Level
1+ years expNet2Source (N2S) is seeking a Hardware Asset Management (HAM) Operations Analyst to support end-to-end IT hardware asset lifecycle operations. The role involves ensuring accurate tracking, compliance, and audit-ready documentation using ServiceNow HAM Pro, with a focus on asset receiving, validation, and disposal processes.
B2BDeliveryHuman ResourcesInformation Technology
Hiring Manager
VIJAY SINGH
Responsibilities
Receive returned hardware consignments from vendors, move to designated storage, and verify asset condition
Validate assets for redeployment readiness and update their status
Transfer assets to disposal storage as per policy and compliance guidelines
Update RITMs and asset records accurately in ServiceNow HAM Pro
Maintain audit-ready documentation for all asset movements
Coordinate with legal team for legal hold checks prior to disposal
Ensure asset governance procedures are followed throughout the lifecycle
Qualification
Required
1–3 years of experience in Hardware Asset Management (HAM) Operations
Hands-on experience with ServiceNow HAM tool and HAM Pro workflows
Strong knowledge of Asset Lifecycle Management, including: Procurement, allocation, tracking, EOL, disposal
Asset request fulfillment, legal hold, allocation & disposal handling
Understanding of IT asset governance frameworks and compliance standards
Strong attention to detail and ability to maintain accurate records
Good communication skills for coordination across legal, procurement, and operations teams
Familiarity with ITIL practices
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience)
Preferred
Knowledge of SAM (Software Asset Management) is a plus
Company
Net2Source (N2S)
Net2Source (N2S) is a Minority owned global workforce solutions company recognized by SIA as the largest and fastest-growing Total Talent Solutions provider with a presence in 34 countries and in-house Glo-Cal (global and local) teams to support our clients.
1001-5000 employees
H1B Sponsorship
Net2Source (N2S) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (7)
2022 (8)
2021 (10)
2020 (25)
Funding
Current Stage
Late StageLeadership Team
Ashish Garg
Founder & CEO
Company data provided by crunchbase