Compass Group USA · 15 hours ago
DIRECTOR OF EXECUTIVE CONFERENCE SERVICES - Pipeline / New Business - DC
Washington, DC
Full-time
Onsite
Director/Executive
$130K/yr - $140K/yr
10+ years expCompass Group USA is a leading foodservice and support services company known for its exceptional service and quality. The Director of Executive Conference Services oversees the daily operations of a corporate conference center account, ensuring high-quality service standards and strong client relationships.
AdviceFood and BeverageHospitalityProfessional Services
Responsibilities
Leads strategic direction for the account, ensuring operational excellence and a culture of elevated service across all touchpoints
Cultivates strong relationships with the client, guests, and internal stakeholders, consistently delivering a personalized and high-touch experience
Develops and empowers direct reports, fostering leadership and accountability to uphold premium service standards within their divisions
Champions innovation and proactive problem-solving, driving continuous improvement and anticipating client needs
Oversees all financial aspects of the account, including P&L management and budgeting, with a focus on operational efficiency and value delivery
Manages daily operations with precision, ensuring consistency, attention to detail, and a seamless guest experience across all locations
Qualification
Required
Exceptional communication skills
Ability to manage multiple priorities
Proven success in team leadership
Client relationship management
Consistent delivery of high-quality service standards
Leads strategic direction for the account
Operational excellence and a culture of elevated service
Cultivates strong relationships with the client, guests, and internal stakeholders
Delivers a personalized and high-touch experience
Develops and empowers direct reports
Fosters leadership and accountability
Champions innovation and proactive problem-solving
Drives continuous improvement and anticipates client needs
Oversees all financial aspects of the account
P&L management and budgeting
Focus on operational efficiency and value delivery
Manages daily operations with precision
Ensures consistency, attention to detail, and a seamless guest experience
Preferred
Bachelor's degree, hospitality preferred
Ten years events/conference center experience, preferably in a corporate environment
Superior quantitative, oral and written communications and problem-solving/strategizing skills
Previous experience managing a budget
Conformity to the highest standards of personal integrity and ethical behavior
Desire to learn and grow with a top notch hospitality company
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Company
Compass Group USA
Compass Group is redefining the food and facility services landscape with innovation and passion through the lens of what’s next.
10001+ employees
H1B Sponsorship
Compass Group USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (57)
2024 (45)
2023 (49)
2022 (39)
2021 (26)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
Peter Fetherston
CEO - Business & Industry Sector
Minit Gupta
CFO, Business and Industry Sector
Recent News
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