Numentica · 11 hours ago
Help Desk Specialist
Torrance, CA
Full-time
Onsite
Mid Level
3+ years expNumentica is seeking an experienced Helpdesk IT Support Engineer to provide daily end-user support for Windows desktops and laptops. The role involves troubleshooting, updates, installations, and general IT assistance for company employees, with Tier 3 issues escalated to specialized teams.
AnalyticsBusiness IntelligenceData CenterData ManagementInformation TechnologySoftware
Hiring Manager
Stephen Devassy
Responsibilities
Provide Tier 1 and Tier 2 support for Windows desktops, laptops, applications, and user accounts
Troubleshoot hardware, software, connectivity, and peripheral issues
Perform system updates, imaging, installations, and new hire setups
Maintain ticket documentation and escalate issues as needed
Support basic networking and VPN access
Manage IT equipment inventory
Qualification
Required
3+ years of Helpdesk or Desktop Support experience
Strong Windows 10/11 troubleshooting skills
Familiar with Active Directory and basic networking (DNS, DHCP, VPN)
Excellent communication and customer service skills
Company
Numentica
Numentica is a data consulting and management firm that provides software product development, business intelligence, and data management.
201-500 employees
H1B Sponsorship
Numentica has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (12)
2023 (16)
2022 (15)
2021 (12)
2020 (12)
Funding
Current Stage
Growth StageLeadership Team
Siva Periasamy
Founder & President (Numentica Consulting Group)
Company data provided by crunchbase