Metropolitan Ministries · 7 hours ago
Housing Support Coordinator
Tampa, FL
Full-time
Onsite
Entry, Mid Level
$44K/yr - $45K/yr
2+ years expMetropolitan Ministries is a nonprofit organization dedicated to transforming the lives of those experiencing homelessness in the Tampa Bay area. The Housing Support Coordinator is responsible for providing housing education, managing client cases, and connecting families with community services to support their housing needs and goals.
AssociationCommunitiesNon Profit
No H1B
Responsibilities
Works with the programs team to assist Pathways to Hope clients. Work with interested or participating landlords, rental agencies, community organizations, services agencies, and charitable groups to provide information on needed resources
Applies knowledge of residential lease contracts to educate clients of their rights and responsibilities. Explain, interpret, and apply HUD and other rental assistance programs, policies and procedures and regulations in accordance with federal, state, and local laws and regulations
Visits potential housing options with clients and acts as a liaison between client, Family Resource Specialist, and landlord
Networks and meets with county homeless coalitions, community service providers, service organizations and institutions which prove beneficial to the maintenance of self-sufficient living of our program participants. Represents the agency at community functions, which may include public speaking and presentations as directed by leadership
Maintain Bi-monthly contact to track families progress in Virtual Uplift You Program and completion of the Your Money Your Goals course
Maintains an ongoing caseload of 35 clients
Maintains up to date client case notes, history, and data, utilizing best practices to keep client information confidential
Generates and compiles client outcomes and reports within Unity and Excel for reporting to funders for program
Keep confidential records up to date and according to the Code of Ethics
Maintain professional boundaries
Coordinate with all Metropolitan Ministries programs staff to ensure each service will be utilized to best meet the needs of the family. Incorporate all staff in follow-through of service utilization
Visit and meet with community service providers, service organizations and institutions which prove beneficial to the maintenance of Pathways to Hope families
Meet personal goals and actively contributes to the achievement of team and organizational targets/goals as stated on the KPI and in the annual plan. Support team in other tasks as assigned. Attend all required staff meetings and on-going trainings. Support the holiday tent operations as directed
Qualification
Required
A minimum of a Bachelor's degree in the human services field
Two years of work experience in housing/property management industry and/or realtor experience
Ability to work within a multi-disciplinary team framework
Strong interpersonal skills
Strong oral and written communications skills
Dependability
Demonstrates maturity and sensitivity to cultural and individual differences in clients served
Ability to handle job related matters in a professional, diplomatic, and confidential manner
Willing to work with minimal supervision yet be able to accept direction
Well organized and detail oriented
Requires heart for ministry and comfort working with poor and homeless families and individuals
Requires understanding of poverty
A high degree of maturity
Strong inter-personal skills
Ability to work with low socio-economic and diverse populations facing crisis situations in a professional and diplomatic manner
Knowledge of community resources available to homeless population
Demonstrates computer literacy with knowledge of Microsoft Word and Excel
Requires oral and written communication skills and the ability to write reports and conduct and participate in meetings
Hearing and speaking ability, which allows for effective oral communication
Physical and emotional stamina to effectively manage job related issues and stress
Must pass applicable pre-employment screening
Demonstrate legal authorization to work in the United States
Preferred
Bilingual (Spanish) preferred
Equivalent combination of education and experience will be considered
Benefits
Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it.
Preventative care is 100% covered (free) on all plans.
PTO is offered to full-time and part-time employees.
11 days of PTO and 10 paid holidays annually.
Option to participate in the 401K plan with employer match.
$15,000 in employee Life Insurance paid for by Metropolitan Ministries.
Employee Assistance Program
Option to participate in supplemental group insurance plans at affordable rates.
Tuition reimbursement program
Training and career development.
Discounted membership at the YMCA.
Company
Metropolitan Ministries
Metropolitan Ministries is nonprofit community serve for poor and homeless families.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.57MKey Investors
The Cigna Group FoundationTD Charitable Foundation
2024-08-05Grant
2023-05-08Grant· $0.17M
2022-05-19Grant· $0.4M
Leadership Team
Avajoy Peters
CEO
Bill Rush
Chief Executive Officer
Recent News
2025-08-29
Seattle TechFlash
2025-05-06
Company data provided by crunchbase